Operations specialist Jobs in Madison, WI

Business Operations Specialist

Real opportunities. Real impact. Your career, redefined.

(NOTE : A human reviews every application at Oceans, so please apply for only one position and only once a year if you're a better fit for another role, we'll route your application accordingly and if we're not quite ready for you, we'll reach back out later.)

At Oceans, we believe that talent knows no boundaries. That's why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don't just workthey dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don't just support bold ideasthey expand their skills, broaden their expertise, and grow their careers.

As a Business Operations Specialist, your role will be pivotal to the business operations of an Oceans client. When paired with a visionary leader, you'll ensure that the critical operations within their business run smoothly, efficiently, and effectively. You'll be the backbone of operations, driving everything from strategic coordination to problem-solving while making sure that business functions align perfectly with overarching goals. Your contributions will be the driving force that helps scale and grow the business.

Accountability

Your success as a Business Operations Specialist will be measured by your ability to optimize processes, enhance operational efficiency, and support sustainable business growth. Here's how you'll make an impact :

Operational Excellence & Business Coordination

• Ensure seamless day-to-day operations by managing workflows, optimizing internal processes, and maintaining clear documentation.
• Draft company policies, SOPs, and internal guidelines to enhance structure and clarity.
• Identify inefficiencies in business operations and implement practical solutions to improve overall performance.
• Coordinate cross-functional initiatives, ensuring teams are aligned with key business objectives.

Performance & Stakeholder Management

Strategic Growth & Continuous Improvement

Correspondence & Communication

Colleagues

Your primary stakeholders will be the Executive you will be paired with, alongside their internal teams and stakeholders. Together you'll ensure smooth operations and continued business growth. Depending on your area of focus, you may collaborate closely with Customer Success, Sales, or other operational teams.

At Oceans, you'll also receive guidance and support from your Operations Manager, who will help you succeed in the role and ensure that you're continuously growing and developing in your career.

Skills and Qualifications

At Oceans, we believe in T-shaped individualsthose who bring deep expertise in one area, paired with broad curiosity and interests. As a Business Operations Specialist, your vertical focus will be on optimizing business operations, ensuring workflows, processes, and cross-functional coordination drive efficiency. Your horizontal focus will cover strategic thinking, problem-solving, and stakeholder managementgiving you the tools to identify inefficiencies, drive improvements, and collaborate seamlessly across teams. You'll be expected to balance high-level strategy with hands-on execution, a key component of delivering impactful results that fuel business success.

To excel in this role, you should have :

Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

During the interview process, you'll have the opportunity to showcase your skills in the following areas :

Role Specifications

This is a remote role, where you will be expected to work a split shift with some overlap with our client's time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we'll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.

About Oceans

At Oceans, we build remote teams that connect the world's top 1% of talent with visionary leaders. With us, you're not just doing a jobyou're redefining your career with opportunities that are designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.