Operations specialist Jobs in Wilmington, NC

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Senior Sales Operations Specialist plays a critical role in supporting global sales teams by streamlining operational processes such as contracting, quoting, and sales cycle management to drive efficiency and effectiveness. This position serves as a key liaison between Sales and internal stakeholders, ensuring consistency and alignment across systems and processes. The role is responsible for developing and optimizing dashboards, delivering actionable insights, and leading sales enablement initiatives including training and documentation for Salesforce and related tools. Leveraging deep domain expertise, the specialist provides data-driven recommendations to enhance sales performance, operational accuracy, and strategic decision-making.

ESSENTIAL JOB FUNCTIONS

• Partner and support the Global Sales Team during contracting, quoting, and other operational processes to ensure efficiency and speed through their sales cycle
• Serve as the Liaison between sales team and other internal stakeholders to maintain consistency throughout the process
• Create, maintain, and optimize dashboards and reporting for the sales teams; provide data insights to assist in the measurement of sales performance and impact business strategy
• Serve as a resource for internal stakeholders, responding to and resolving problems through research, consulting with internal support teams, to identifying the appropriate tools for success
• Lead sales enablement efforts by creating and maintaining training materials for the internal Salesforce environment and sales processes; lead training webinars for internal teams
• Collaborate with Sales Operations Analysts to optimize sales-specific functionality within organization’s internal environment and participate in internal data cleansing efforts with external sources that provide updated data regarding prospects and target markets
• Leverage domain knowledge to make data-driven recommendations on areas of improvement, efficiencies, and accuracy within the sales processes, and provide insights to decision makers
• Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors
• Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working
• Stay informed on AI advancements to drive continuous learning and scalable growth opportunities

MINIMUM REQUIREMENTS

PREFERRED REQUIREMENTS (if any)

CORE COMPENTENCIES

The base salary range for this job is :

$79, - $125,