Operator Jobs in Rochester, NY

2touch, a rapidly growing point of sale company turned payment facilitator, is seeking dynamic individuals who thrive in a challenging culture of performance. With a strong focus on meeting customer and employee needs, 2touch fosters exceptional relationships while driving innovation. Join our team and be part of a company that combines growth, excellence, and a supportive environment to achieve remarkable success in the world of payment facilitation.

The mission of the receptionist role in Xenios is to provide exceptional front desk and administrative support, while upholding the company's values and fostering a positive and efficient work environment. The receptionist serves as the first point of contact for visitors, clients, and employees, ensuring their needs are met promptly and professionally. By maintaining a welcoming and organized reception area, the receptionist contributes to Xenios's reputation for professionalism and reliability. The mission also includes facilitating smooth communication within the organization, coordinating appointments and meetings, and handling administrative tasks with precision and confidentiality. Through their dedication to the role's mission, the receptionist plays a vital part in supporting Xenios's success in the payment processing industry.

The outcomes for this role are :

1. Efficiently manages the front desk area, promptly attending to incoming calls, emails, and visitors with professionalism and courtesy.

2. Demonstrates effective communication skills while interacting with both internal staff and external visitors, maintaining a professional demeanor and ensuring clear and friendly communication.

3. Provides reliable administrative support by managing incoming and outgoing mail, scheduling appointments and meetings, and maintaining office supplies, contributing to the smooth operation of the office.

4. Assists visitors to the company by offering directions, informing the appropriate staff members of their arrival, and ensuring a comfortable waiting area.

5. Serves as an internal coordinator, facilitating communication between different departments or employees by relaying messages, scheduling meetings, and assisting with interdepartmental coordination.

6. Demonstrates strong organization and time management skills, effectively multitasking and prioritizing responsibilities to meet deadlines and ensure efficient workflow.

7. Upholds professionalism and discretion, handling sensitive information with integrity and maintaining confidentiality to earn the trust of colleagues and the company.