Outdoor Jobs in Kent, WA
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Outdoor • kent wa
Last updated: 5 days ago
The Customer Experience & Sales Specialist is a dynamic role that serves as the backbone to our organization.The role is responsible for serving customers through troubleshooting, managing customer...Show moreLast updated: 30+ days ago
Class A / B - Bilingual preferred • •.Ewing Outdoor Supply is seeking a dedicated.CDL Driver—Warehouse Associate.Your contribution will be vital in ensuring the smooth functioning of the branch as you ...Show moreLast updated: 5 days ago
Customer Experience & Sales Specialist - QuietKat
VISTA OUTDOORRemote Work CORemote
Full-time
CDL Driver Warehouse Associate
Ewing Outdoor SupplyAuburn, WA, USFull-time
The average salary range is between $ 27,300 and $ 40,000 year , with the average salary hovering around $ 33,150 year .
- pediatric dentist (from $ 42,500 to $ 356,250 year)
- independent contractor (from $ 46,800 to $ 300,000 year)
- electrical engineering (from $ 138,750 to $ 245,000 year)
- solutions engineer (from $ 125,000 to $ 245,000 year)
- psychiatrist (from $ 46,875 to $ 241,962 year)
- machine learning engineer (from $ 109,500 to $ 238,773 year)
- flooring installer (from $ 39,000 to $ 234,000 year)
- engineering director (from $ 113,070 to $ 226,544 year)
- machine learning (from $ 109,500 to $ 221,400 year)
- dentist (from $ 50,000 to $ 220,000 year)
- Downey, CA (from $ 29,250 to $ 125,154 year)
- Miami, FL (from $ 29,250 to $ 109,200 year)
- Paterson, NJ (from $ 33,150 to $ 105,000 year)
- Irvine, CA (from $ 29,250 to $ 101,421 year)
- Cambridge, MA (from $ 30,000 to $ 95,680 year)
- Boston, MA (from $ 33,365 to $ 94,985 year)
- Sugar Land, TX (from $ 29,250 to $ 93,671 year)
- Seattle, WA (from $ 36,602 to $ 92,839 year)
- Irving, TX (from $ 30,713 to $ 85,200 year)
- Grand Rapids, MI (from $ 30,225 to $ 84,494 year)
The average salary range is between $ 29,090 and $ 62,422 year , with the average salary hovering around $ 33,844 year .
Customer Experience & Sales Specialist - QuietKat
VISTA OUTDOORRemote Work CO30+ days ago
Job type
- Full-time
- Remote
Job descriptionOne or more years of customer service experience required One or more years of sales experience preferred Ability to communicate effectively verbally and in writing Positive “can do” attitude Must possess a passion for service and sales Keen understanding of the product and industry Demonstrate and present all relevant product information Bike tech experience a plus Proficiency in MS Office Suite is required Experience working in NetSuite is preferred Experience working in Shopify is preferred Experience working in HubSpot is preferred Highly organized and capable of multitasking and prioritizing with a positive attitude and high energy Comfortable with inbound and outbound communication and closing sales over the phone and in person Has a strong sense of urgency about solving problems and completing tasks Able to work in a fast-paced environment with minimal supervision and have the flexibility to work outside normal hours to meet deadlines when necessary Ability to use general office equipment such as telephone, printer / copier, computer and work at a computer / desk for up to 8 hours per day and / or 40 hours per week. We are an electric bike company and many of our creative sessions will involve riding the bikes deep into the backcountry so the ability to ride a mountain bike safely is required.
Description
The Customer Experience & Sales Specialist is a dynamic role that serves as the backbone to our organization. The role is responsible for serving customers through troubleshooting, managing customer inquiries, ensuring client satisfaction as well as sales with performance-based compensation.
This position reports to the Senior Manager, Customer Experience and allows you the opportunity to work remotely.
You will have the opportunity to :
- Facilitate world class customer experience
- Close Direct-to-Consumer sales on inbound leads via phone, chat & email
- Convert troubleshooting initiatives into sales opportunities
- Keen understanding of the product and industry
- Create cases in NetSuite for our Customer Support team to resolve and communicate with customers
- Provide feedback to engineering and product development teams
- Ensure customer cases are resolved in a timely manner (24 hours
- Track and process customer inquiries in HubSpot
- Process customer replacement parts within NetSuite
- Enter and manage sales order process for Direct-to-Consumer
- Cross-departmental collaboration
- Engage cold DTC sales leads through outbound initiatives
- Other duties as assigned
You have :
PHYSICAL CAPABILITY
Pay Range : $21.73 - $30.58
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills / achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including : medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities / Females / Protected Veteran / Disabled