Outreach coordinator Jobs in Baton Rouge, LA

Raising Cane's River Center / ASM GLOBAL Job Opening

Location : Baton Rouge, LA

Position : Responsible for coordinating client needs with building staff to proper setup and smooth operation of events.

Essential Duties and Responsibilities :

• Ascertain client requirements for physical setup, security, ticketing, etc. to ensure the event runs as requested.
• Initiate and distribute required paperwork to communicate client requirements to appropriate facility departments.
• Oversee event operations, outside contractors, third-party vendors, concessionaires, etc. during events to ensure that requirements are fully addressed and executed.
• Ensure facility rules, regulations, HR policies and procedures are enforced.
• Interview, hire, supervise and schedule all part-time staff for the Event Services Department as necessary.
• Check-in part time staff for events ensuring timeliness, proper dress, posting positions for the event and conducting pre-event meetings.
• Perform upkeep of the evaluation system for the part-time Event Services staff. Assist in the development and implementation of customer service training for all facility part-time and full-time staff.
• Maintaining Event Services departmental records as required including but not limited to applications, reports, timesheets, the company scheduling system and the time clock system.
• Receive, execute and distribute orders for electrical, phone and internet services for clients and exhibitors.
• Assist in compilation of any and all part-time Event Services employee paperwork needed for Human Resources.
• Assist Supervisors with the proper documentation to turn in to HR for any potential employee disciplinary actions.
• Assist in the inventory, organization, ordering and maintenance of Event Services equipment.
• Assist in general office administration duties.
• Anticipate problems and develop appropriate solutions. Investigates, analyzes and solves operational problems and complaints.
• Inventory, order and maintain Event Services equipment.
• Observe and report facility repairs and maintenance as necessary.
• Act as point person for events and provide clients with updates as necessary for each event.
• Process Payroll utilizing ADP eTime
• Provide guidance and supervision to part-time and service staff during events. Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
• Abiding by all ASM GLOBAL Policies and Procedures Manual, the Business Code of Conduct, and the Cash Handling Procedures.
• Serve as Manager on Duty
• Other duties as assigned.

Qualifications and Skills :

ASM GLOBAL is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.