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Bilingual Medical Receptionist (Outreach)
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InsideHigherEdAustin, TexasBilingual Medical Receptionist (Outreach)
Texas Health ActionAustin, TX, USJob Description
Job Description
Come join our team! We are hiring for a Bilingual Medical Receptionist.
Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here : http : / / texashealthaction.org.
Texas Health Action is seeking a Bilingual Medical Receptionist for our Central / North Austin Testing and Outreach Clinic to handle all the daily administrative tasks required to keep clinical reception operations running smoothly. This person will attend to patients upon check in, coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment, and support delivery of quality patient care.
What you would do :
- Greet patients; screen and handle inquiries (in clinic, or if applicable, offsite at mobile testing events)
- Register patients according to established protocols
- Ensure patient information is accurate
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Schedule patient appointments
- Report statistics as required
- Manage incoming and outgoing post
- Maintain stock of forms and office supplies
- Ensure reception area is well maintained, neat and clean
- Ensure inventory of items in reception area are stocked
- Safeguard patient privacy and confidentiality
- Complete other clerical duties and office tasks as assigned
- Creates processes and systems that benefit clinic flow.
- Manages the clinic Visitor log and keeps it up to date.
How you describe your skills :
Applicant Information :
EEO Statement : Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Compensation :
Based on job duties and requirements, this position is based in salary band 37 and has a hourly rate of $20.80 per hour.
Requirements
Your previous work life and education must include :
Your previous work life and education ideally include :
Benefits