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The Parts Manager oversees the Parts department and is responsible for the profitable operations of the department in the dealership.
Responsibilities
Hiring and managing parts department employees, as well as monitoring their performance.
Monitoring proper inventory stocking levels, obsolescence and parts purchases for manufacturer parts as well as aftermarket parts and accessories.
Responsible for conducting annual physical inventory and reconciliation.
Creating goals and new objectives, including managing the budget and a marketing plan promoting new and repeat business.
Keeping up-to-date on manufacturer policies and recommended procedures while acting as liaison with factory representatives.
Maintaining high levels of customer service from customers by handling customer complaints immediately and within dealership policies.
Qualifications
History of progressive parts department experience up to successfully managing parts department functions and related personnel
Strong Reynolds & Reynolds experience.
Proven, demonstrable track record in parts inventory management and leadership skills.
Previous experience maintaining department profitability while controlling expenses and maintaining high customer satisfaction.
Extensive inventory management knowledge.
Strong communication skills to deal with customers, employees, and vendors.
Understand and comply with the federal, state, and local regulations including but not limited to OSHA regulations and hazardous waste disposal, and ethical practices.