Talent.com

Passenger service agent Jobs in Chicago, IL

Create a job alert for this search

Passenger service agent • chicago il

Last updated: 21 days ago
Passenger Service Agent

Passenger Service Agent

Swissport International AGChicago, Illinois, United States
Full-time +1
Passenger Service Agent provides all required passenger / customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal / gate...Show moreLast updated: 30+ days ago
Customer Service Representative, Passenger Service

Customer Service Representative, Passenger Service

ANAO'Hare Int'l Airport, Chicago, IL
Full-time
Must be authorized to work in the United States.Must have a valid Driver's License.At least 2 years of experience in passenger service. Previous work experience as ramp agent or similar role (prefer...Show moreLast updated: 30+ days ago
Passenger Services Allocator

Passenger Services Allocator

Envoy AirChicago, IL, US
Full-time
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with t...Show moreLast updated: 30+ days ago
Guest Service Agent

Guest Service Agent

Home2 Suites Chicago River NorthChicago, IL, United States
Full-time
Opportunity : Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel / brand and sustainability standards. Front Desk Supervisor or Sales Coordina...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Service Agent

Remote Customer Service Agent

MCIChicago, IL, US
Remote
Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
Customer Service Agent

Customer Service Agent

Destinee TravelChicago, Illinois, United States
Full-time +1
We are searching for a friendly and professional Customer Service Agent to join our team.As a Customer Service Agent, you should be passionate about seeing the world and helping others do the same....Show moreLast updated: 30+ days ago
Guest Service Agent

Guest Service Agent

Lotte New York PalaceChicago, IL, United States
Full-time
Reporting to the Front Office Manager, the Front Desk Agent is responsible for all registration desk responsibilities including check in and check out. The Front Desk Agent will assist with the sale...Show moreLast updated: 21 days ago
Ramp Agent / Ground Service Agents

Ramp Agent / Ground Service Agents

TIBCO SoftwareChicago, IL, United States
Part-time
Dnata is hiring Ground Service Agents at ORD Airport! Pay Rate $20.Part time shift hours available 6 : 00 am-12 : 00 pm Weekly pay, 401 K, paid time off, paid training and company uniforms - We are Rec...Show moreLast updated: 30+ days ago
  • Promoted
Passenger Service Agent

Passenger Service Agent

Worldwide Flight ServicesChicago, IL, US
Part-time
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.We...Show moreLast updated: 27 days ago
  • Promoted
Insurance Sales Agent - Customer Service

Insurance Sales Agent - Customer Service

Freeway Insurance Services AmericaCicero, IL, US
Full-time
Insurance Sales Agent - Customer Service.Location : Cicero, IL 60804, USA.Sign-On Bonus Opportunity of up to $1,000 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We h...Show moreLast updated: 30+ days ago
  • Promoted
Passenger Bus Driver

Passenger Bus Driver

TopView SightseeingChicago, IL, US
Full-time +1
Chicago! We're hiring experienced.Passenger Bus Drivers / Bus Operators.Tea Around Town – Chicago.Chicago’s most iconic landmarks. Join Our Team as a Passenger Bus Driver — Whe...Show moreLast updated: 30+ days ago
Guest Service Agent

Guest Service Agent

HHM HotelsChicago, IL, US
Full-time
Opportunity : Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel / brand and sustainability standards. Front Desk Supervisor or Sales Coordinat...Show moreLast updated: 30+ days ago
Passenger Service Agent

Passenger Service Agent

WFSChicago, Illinois, US
Part-time
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with ...Show moreLast updated: 30+ days ago
  • Promoted
(ORD) Supervisor, Passenger Assistance (L7)

(ORD) Supervisor, Passenger Assistance (L7)

United Ground ExpressChicago, IL, US
Full-time +1
Job Title : Supervisor, Passenger Assistance.The Supervisor, Passenger Assistance, is responsible for supporting the Passenger Assistance team and delivering UGE's flyer friendly service to our cust...Show moreLast updated: 30+ days ago
  • Promoted
Passenger Services Allocator

Passenger Services Allocator

Envoy AirChicago, IL, US
Full-time
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with t...Show moreLast updated: 30+ days ago
Bilingual Customer Service Agent

Bilingual Customer Service Agent

VirtualVocationsChicago, Illinois, United States
Full-time
A company is looking for a Bilingual French / English Customer Service Agent for a remote position.Key Responsibilities Manage a high volume of inbound and outbound calls Identify and assess custo...Show moreLast updated: 30+ days ago
  • Promoted
At Your Service Agent

At Your Service Agent

Marriott InternationalChicago, IL, US
Full-time
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up...Show moreLast updated: 30+ days ago
Customer Service Agent

Customer Service Agent

Alaska AirlinesChicago, Illinois
Full-time +1
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS).As a member of the passenger service team, this individual contributor role responds to gues...Show moreLast updated: 30+ days ago
Guest Service Agent

Guest Service Agent

JLLChicago, IL
Part-time
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 30+ days ago
People also ask
The cities near Chicago, IL that boast the highest number of passenger service agent jobs are:
Passenger Service Agent

Passenger Service Agent

Swissport International AGChicago, Illinois, United States
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job summary

Passenger Service Agent provides all required passenger / customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal / gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.

The expected pay rate is $19.10 / hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and Quarantine, as required
  • Make public address announcements as required
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
  • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
  • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation / ticketing software
  • Produce all required, work-related documentation
  • Other duties as assigned

Your profile

  • High School diploma or GED equivalent
  • Passionate about customer service and must have relevant work experience
  • Excellent communication skills (written and verbal) in country specific language
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Attentive to detail and numerate
  • Ability to follow processes and procedures and apply flexible approach when required
  • Must be able to type and learn airline specific computer reservation / ticketing software
  • Willingness to work in inclement weather
  • What we offer

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance