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Passenger service agent Jobs in Downey, CA

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Passenger service agent • downey ca

Last updated: less than 1 hour ago
  • Promoted
Passenger Services Agent

Passenger Services Agent

The Travel CorporationLos Angeles, CA, US
Full-time
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value.As a global ...Show moreLast updated: 27 days ago
Passenger Conductor

Passenger Conductor

AlstomLos Angeles, CA, US
Full-time +2
At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility...Show moreLast updated: 30+ days ago
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Royal Service Agent

Royal Service Agent

FAIRMONTLos Angeles, CA, US
Full-time
At Fairmont, our passion is to connect our guests to the very best of our destinations.From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer...Show moreLast updated: 9 days ago
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Customer Service Agent - LAX

Customer Service Agent - LAX

ERMCLos Angeles, CA, US
Full-time +1
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and lov...Show moreLast updated: 1 day ago
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Customer Service Agent - Cargo

Customer Service Agent - Cargo

Air CanadaLos Angeles, CA, US
Full-time
Los Angeles, CA, United States (Onsite).Being part of Air Canada is to become part of an iconic Canadian symbol.Are you passionate about reaching new heights, teamwork and making a meaningful contr...Show moreLast updated: 30+ days ago
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Guest Service Agent- Full Time

Guest Service Agent- Full Time

Hyatt Hotels CorporationCypress, CA, US
Full-time
HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of ...Show moreLast updated: 26 days ago
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Customer Service Agent - Work From Home

Customer Service Agent - Work From Home

Destinee TravelLos Angeles, CA, US
Remote
Full-time +1
We are a nationwide full-service agency specializing in luxury tours and vacation packages from a wide range of trusted vendors. We're looking for passionate individuals - whether you're experienced...Show moreLast updated: 30+ days ago
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Customer Service Agent

Customer Service Agent

VirtualVocationsNorwalk, California, United States
Full-time
A company is looking for a Customer Service Agent - Remedy On-Call (Full Time).Key Responsibilities Answer incoming client calls, take messages, and verify information Schedule patient appointme...Show moreLast updated: 30+ days ago
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Guest Service Agent

Guest Service Agent

Sonesta International Hotels CorporationLos Angeles, CA, US
Full-time
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...Show moreLast updated: 2 days ago
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Call Center Customer Service Agent

Call Center Customer Service Agent

Hustle Notice BizLos Angeles, CA, US
Full-time
Call Center Customer Service Agent.As a Call Center Customer Service Agent at Vibes And Verbs, you will play a key role in assisting customers over the phone, ensuring that their inquiries are answ...Show moreLast updated: 30+ days ago
Passenger Sales Agent

Passenger Sales Agent

AGI Ground IncLos Angeles, CA
Full-time +1
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervis...Show moreLast updated: 8 days ago
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Remote Customer Service Agent

Remote Customer Service Agent

Remote CareerLos Angeles, CA, US
Remote
Full-time +1
About the job Remote Customer Service Agent.Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ma...Show moreLast updated: 30+ days ago
Customer Service Agent

Customer Service Agent

I.K. Hofmann, USALos Angeles, CA
Full-time
Quick Apply
Order Type : Temp To Full-Time.Hofmann is looking for an immediate long-term contract opening for an Import Export Agent in Los Angeles, CA for a Cargo facility. We are looking for ambitious and det...Show moreLast updated: 4 days ago
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Part Time - Guest Service Agent

Part Time - Guest Service Agent

Kimpton Hotels & RestaurantsLos Angeles, CA, US
Part-time
We believe heartfelt, human connections make people's lives better.Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people f...Show moreLast updated: 17 days ago
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Sales BDC Agent (Automotive Customer Service)

Sales BDC Agent (Automotive Customer Service)

Hyundai CarsonCarson, CA, US
Full-time
Hyundai Carson is seeking an enthusiastic and customer-oriented Sales BDC Agent (Automotive Customer Service) to join our team. The Sales BDC Agent serves as a primary interface between the customer...Show moreLast updated: 14 days ago
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Guest Service Agent

Guest Service Agent

DKN HOTEL GROUPLos Angeles, CA, US
Full-time
Essential Functions and Responsibilities.Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. Communicate effectively with guests ...Show moreLast updated: 5 days ago
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  • New!
Customer Service Agent - LAX

Customer Service Agent - LAX

Unifi Aviation, LLCLos Angeles, CA, US
Part-time
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.Unifi Customer Service Agents are the first line of defense for our customers! This is a custome...Show moreLast updated: less than 1 hour ago
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CUSTOMER SERVICE AGENT

CUSTOMER SERVICE AGENT

Ozzie Carranza Insurance Agency- Farmers InsuranceDowney, CA, US
Full-time +1
Our growing Farmers Insurance Agency is seeking a Customer Service Agent that is confident, hard-working and highly motivated individual to help us with our busy insurance office.The ideal candidat...Show moreLast updated: 30+ days ago
Customer Service Agent

Customer Service Agent

I.K. Hofmann USALos Angeles, California, USA
Full-time
Hofmann is looking for an immediate long-term contract opening for an Import Export Agent in Los Angeles CA for a Cargo facility. We are looking for ambitious and detail-oriented individuals to perf...Show moreLast updated: 2 days ago
Guest Service Agent

Guest Service Agent

Eric's JobsCypress, CA
Full-time
HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of ...Show moreLast updated: 30+ days ago
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Passenger Services Agent

Passenger Services Agent

The Travel CorporationLos Angeles, CA, US
27 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : ABOUT US

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.

ABOUT UNIWORLD

At Uniworld Boutique River Cruises, we offer the world's finest luxury river cruise experiences. Through innovation, dedication, and an unwavering commitment to quality, we create unforgettable journeys for our guests.

OUR VALUES

  • Driven by service
  • An inherent passion for travel
  • Commitment to our customers and to our people
  • Commitment to corporate social responsibility and our 5-year sustainability strategy

POSITION PURPOSE

Support Call Center and related departments by fulfilling a variety of administrative tasks, as well as providing pre-departure customer service to guests and travel advisors.

Our vision for our Uniworld Contact Centers is to deliver sales and service excellence through confident and knowledgeable agents adept at one-call resolution.

This position offers flexibility as a remote or hybrid role, with the office located in Encino, CA.

Requirements :

KEY AREAS & ACTIVITIES PERFORMED

  • Assist with sending notifications regarding itinerary changes, booking status, service issues, and required documents
  • Respond to guest and travel advisor inquiries by email, chat and phone
  • Provide internal support to other TTC offices, Uniworld regional offices, and vendors.
  • Support accounting by assisting with chargebacks, cancellation letters, commission and refund inquiries.
  • Assist with guest special dietary requests, and medical or mobility related inquiries and requests.
  • Participate in company software testing initiatives.
  • Maintain department records and shared internal documents.
  • Create and support VIP and media bookings.
  • EXPERIENCE

  • 1+ years call center experience in a reservations or administrative role, or similar customer service experience
  • COMPETENCIES / ATTRIBUTES

  • Strong communication skills, both via phone and email
  • Proficient in locating and analyzing information using internal resources
  • Capable of working independently with minimal supervision
  • Collaborative team player, providing support to colleagues as needed
  • Flexible and adaptable to frequent changes in work assignments
  • Professional and courteous in all interactions
  • Excellent listening and problem-solving abilities
  • Highly detail-oriented
  • The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances.

    The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!

    To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.