Passenger service agent Jobs in Indianapolis, IN
Last updated: 8 hours ago
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations.
This includes assisting passengers with ...Show moreLast updated: 5 days ago
The Art and Science of the Customer Experience Netfor provides worry-free customer care for business consumers and technology users.
Customers engage with Netfor by phone, email, social media and on...Show moreLast updated: 14 days ago
Conrad Indianapolis is looking for a.Front Desk Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.
As the city's first true luxury...Show moreLast updated: 30+ days ago
Remote Data Entry Work From Home – Part Time Job.Earn $200 to $700+ weekly using your data entry clerk skills.For more information please review below : .
We offer a flexible opportunity for anyone lo...Show moreLast updated: 8 hours ago
Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for ...Show moreLast updated: 22 days ago
What success looks like in this role : .Coordinates and plays a lead role in daily site operational activities, ensuring timely service delivery and achievement of contracted performance expectations...Show moreLast updated: 4 days ago
It is the responsibility of the Customer Service Agent to be a friendly, outgoing person who derives satisfaction from helping others through assistance to passengers and customers, while providing...Show moreLast updated: 30+ days ago
IQVIA has an opportunity with one of the largest medical device manufacturers in the US.We welcome you to apply if interested! You will be asked to create an account, which takes less than one minu...Show moreLast updated: 22 days ago
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.Register guests, issue room keys, and provide information on hotel services and room...Show moreLast updated: 30+ days ago
At Hampton Inn Indianapolis Downtown, we believe what we do each day truly does makes a difference in people's lives.We provide our guests a home away from home and treat them like our family.We of...Show moreLast updated: 30+ days ago
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
Quarterly Bonus! 90-Day Raise! $1,500 Referral Bonus!.Getting a job is just the beginning.Finding a place where you belong is what truly matters.
Who you are and what you do makes a difference at Dr...Show moreLast updated: 30+ days ago
Earn $200 to $700+ weekly using your data entry clerk skills.For more information read our job posting and then visit our web site.
We offer a unique opportunity for anyone looking to start working ...Show moreLast updated: 30+ days ago
Grow Your Career with a Leader Who Invests in Your Success!.At our agency, we believe that your growth and success matter.
Rick’s journey with State Farm began in operations, where he gained invalua...Show moreLast updated: 30+ days ago
Airline Passenger Services Agent Part-Time $17 Per Hour IND
WFSIndianapolis, Indiana, US$17.00 hourly
Part-time
Customer Service Agent
Netfor, Inc.Indianapolis, IN, US$16.00–$18.00 hourly
Full-time
Quick Apply
- Promoted
Guest Service Agent - Conrad Indianapolis
HiltonIndianapolis, IN, United StatesFull-time
- Promoted
- New!
Customer Service Agent - Remote Data Entry Agent – Survey Panelist
Work From Home Remote JobsIndianapolis, IN, US$700.00 weekly
Remote
Part-time
- Promoted
PM Guest Service Agent - Embassy Suites by Hilton Indianapolis Downtown
Hilton Hotels CorporationIndianapolis, IN, United States Hilton Hotels - JobID : HOT0BCER [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll : Greet guests and complete the registration process.
Assist guests with check-out; Demonstr...Show moreLast updated: 23 days ago
Service Agent
AAAIndianapolis, INFull-time
- Promoted
Customer Service Desk Agent in Indianapolis, IN
Unisys CorporationIndianapolis, IN, United StatesFull-time
Customer Service Agent
Indianapolis Airport AuthorityIndianapolis, IN, USPart-time
- Promoted
Field Service Agent
IQVIAIndianapolis, IN, United States$20.00–$22.00 hourly
Guest Service Agent - Full Time
Sonesta HotelsSonesta Select Indianapolis, INFull-time
Guest Service Agent - 3p-11p
Peachtree GroupIndianapolis, IN, USFull-time
Customer Service Representative - State Farm Agent Team Member
Connie Mortensen - State Farm AgentIndianapolis, IN, US$45,000.00–$60,000.00 yearly
Full-time
Guest Service Agent
Drury HotelsIndianapolis, IN$17.50 hourly
Full-time
Customer Service Agent - Remote Data Entry Agent
Remote Jobs Near MeIndianapolis, IN, United States$700.00 weekly
Remote
Customer Service Representative - State Farm Agent Team Member
Rick Smith - State Farm AgentIndianapolis, IN, US$16.00–$20.00 hourly
Full-time
Airline Passenger Services Agent Part-Time $17 Per Hour IND
WFSIndianapolis, Indiana, US5 days ago
Salary
$17.00 hourly
Job type
- Part-time
Job descriptionHigh school diploma or GED equivalent At least 1 year of experience in customer service or related field Ability to work varied shifts, including weekends, holidays, and nights Strong verbal and written communication skills Ability to lift and handle baggage weighing up to 50 lbs Basic computer proficiency, including the ability to input data and use relevant software Stay up to date on recurrent training as assigned Ability to obtain and maintain airport security badge Ability to keep up with recurrent training in a timely manner Ability to read, write, and speak the English language Previous experience in an airport, airline, or logistics environment Knowledge of ticketing, reservations, and fare calculation systems Experience handling lost and found procedures or baggage claims Strong organizational skills and attention to detail Familiarity with airport regulations and procedures Knowledge of international shipping and airfreight documentation Proficiency in a second language for assisting international travelers Strong conflict resolution and problem-solving abilities Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs Frequent standing, walking, and moving throughout the airport terminal or warehouse Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow Manual dexterity required for handling documents, operating computers, and using two-way radios Ability to remain on your feet for extended periods (up to 8 hours or more during shifts) Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins Ability to work in a noisy environment, such as near aircraft engines and ground support equipment Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered with company match! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Job Summary
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Responsibilities
- Make reservations, issue tickets and itineraries, and compute fares for passengers.
- Handle baggage check-in, collect excess baggage charges, and provide general travel information.
- Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
- Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
- Determine flight close-out times and complete necessary flight documentation for accuracy.
- Handle post-departure procedures, including invalidating tickets and finalizing reports.
- Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
- Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
- Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
- Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
- Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.
Minimum Requirements
Preferred Skills
Physical Requirements / Working Conditions
Perks & Benefits