Patient access manager Jobs in Little Rock, AR

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Closing Date : 04 / 07 / 2025

Type of Position :

Management - Operations

Job Type : Regular

Work Shift :

Sponsorship Available :

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

• Health : Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement : Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department :

ICE | CORE PA Patient Access

Department's Website :

Summary of Job Duties :

The Director of Patient Access will direct and oversee the coordination of activities of subordinate staff to create an environment of excellent customer service and identify opportunities to improve overall departmental operations. Reporting to the Senior Director of Patient Access, the Director will set goals, priorities, and performance standards for patient access functions across the organization.

The Director is responsible for all aspects of daily operations, supervising the activities of patient access staff working in a clinic setting to ensure efficient and accurate registration occurs. The incumbent will monitor customer service and collaborates regularly with patient access, revenue cycle and service line leadership to ensure the highest quality services are provided consistently to all patients and families. The Director facilitates the operations of assigned workflows which include check-in / -out, surgical admissions, scheduling return and procedural appointments, referrals, reschedules, MyChart, access and billing work queues, etc. The Director assists with the testing, management and / or monitoring of workflows within UAMS electronic systems to ensure maximum productivity. In concert with direct reports, ensures that daily patient access operations are monitored for both quality and productivity. Displays exceptional leadership, supervisory, communication, interpersonal and collaborative skill. By collaborating with other operational areas and ensuring accurate and timely input of patient demographic and insurance information, this position supports a cohesive and efficient revenue cycle.

Qualifications :

Minimum Qualifications :

Knowledge, Skills and Abilities :

Preferred Experience :

Additional Information :

Responsibilities :

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume

Optional Documents :

Special Instructions to Applicants :

Recruitment Contact Information :

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https : / / uasys.wd5.myworkdayjobs.com / UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements :

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity :

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity :

Feeling, Grasping, Reaching, Standing, Walking

Occasional Physical Activity :

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping

Benefits Eligible :