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Patient access representative Jobs in Durham, NC

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Patient access representative • durham nc

Last updated: 14 hours ago
  • Promoted
Patient Access Representative

Patient Access Representative

Piedmont Health ServicesChapel Hill, NC, US
Full-time
About Piedmont Health Services.PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healt...Show moreLast updated: 16 days ago
  • Promoted
  • New!
Patient Access Intake Specialist

Patient Access Intake Specialist

UNC HealthChapel Hill, NC, United States
Full-time
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position will be Sunday-Thursday, ...Show moreLast updated: 14 hours ago
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Patient Care Specialist (Medical Receptionist)

Patient Care Specialist (Medical Receptionist)

Fast Pace HealthDurham, NC, United States
Full-time
Posting Title : Patient Care Specialist (Medical Receptionist) Overview : .At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the d...Show moreLast updated: 2 days ago
  • Promoted
Patient Transporter

Patient Transporter

Duke UniversityDurham, NC, United States
Part-time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show moreLast updated: 6 days ago
Patient Registration Representative - MyCare 365 - Lowes Grove

Patient Registration Representative - MyCare 365 - Lowes Grove

WakeMedDurham, NC
Full-time
The Patient Registration Representative will enjoy interacting with patients checking them in for their appointments and coordinating follow up appointments. The Patient Registration Representative ...Show moreLast updated: 30+ days ago
  • Promoted
Patient Support Specialist

Patient Support Specialist

EmergeOrthoDurham, NC, US
Full-time
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care.With offices across North Carolina, the Patient Support Specialist greets and ...Show moreLast updated: 30+ days ago
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Patient Care Manager - RN

Patient Care Manager - RN

LHC Group, Inc.Durham, NC, US
Full-time
At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it : for the whole patient, their families, eac...Show moreLast updated: 6 days ago
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Patient Access Representative

Patient Access Representative

VirtualVocationsDurham, North Carolina, United States
Full-time
A company is looking for a Patient Access Representative (Non-Exempt).Key Responsibilities Serve as the first point of contact for patients, providing excellent customer service and compassion F...Show moreLast updated: 17 days ago
Standardized Patient

Standardized Patient

InsideHigherEdChapel Hill, North Carolina
Full-time +2
MedStuEd-Curriculum Affairs - 420202.Estimated Duration of Appointment : .A global higher education leader in innovative teaching, research and public service, the. University of North Carolina at Cha...Show moreLast updated: 9 days ago
Patient Care Technician

Patient Care Technician

TRC Total Renal Care IncRowan County
Full-time
Dorsett Drive, Salisbury, North Carolina, 28144, United States of America.DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an ex...Show moreLast updated: 30+ days ago
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PATIENT SERVICE REPRESENTATIVE - REVENUE

PATIENT SERVICE REPRESENTATIVE - REVENUE

Duke HealthDurham, NC, United States
Full-time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show moreLast updated: 1 day ago
  • Promoted
Patient Access Representative

Patient Access Representative

Piedmont HealthChapel Hill, NC, US
Full-time
About Piedmont Health Services.PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healt...Show moreLast updated: 6 days ago
  • Promoted
Patient Care Assistant

Patient Care Assistant

UNC Health CareChapel Hill, NC, United States
Full-time
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists with patient transport, cleanin...Show moreLast updated: 8 days ago
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Patient Escort - First Shift

Patient Escort - First Shift

Durham Exchange Club IndustriesDurham, NC, US
Full-time
Transport patients by wheelchair, stretcher, bed, or otherwise escort patients to correct locations within VA Medical Center in a safe and timely manner (includes taking expired patients to morgue)...Show moreLast updated: 1 day ago
  • Promoted
Patient Attendant Safety Aide

Patient Attendant Safety Aide

Dukehealth.orgDurham, NC, United States
Full-time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show moreLast updated: 2 days ago
Patient Care Technician

Patient Care Technician

RMA Renal Treatment Centers - Mid Atlantic, Inc.Downtown Durham Dialysis
Full-time
N Miami BlvdSte 500a, Durham, North Carolina, 27703-2479, United States of America.PAID TRAINING-NO PREVIOUS DIAYLSIS REQUIRED. DaVita is seeking a Patient Care Technician who is looking to give lif...Show moreLast updated: 30+ days ago
Patient Care Manager - RN

Patient Care Manager - RN

LHC GroupDurham, NC, United States
Full-time
At SunCrest Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it : for the whole patient, their families, eac...Show moreLast updated: 11 days ago
SERVICE ACCESS TEAM LEADER

SERVICE ACCESS TEAM LEADER

Duke University Health SystemDurham, North Carolina
Full-time
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competi...Show moreLast updated: 30+ days ago
People also ask
Patient Access Representative

Patient Access Representative

Piedmont Health ServicesChapel Hill, NC, US
16 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Patient Access Representative

Department - Scheduling Hub / Operations

Reports to - Patient Access Manager

Benefits -

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position : PAR works in a professional scheduling hub environment and perform the following functions for the appointment scheduling, registration and referral management. This job includes a very large amount of call volume and texts and must be able to manage multiple windows and provide excellent customer service.

  • This position will primarily be assigned to a scheduling hub.
  • Work Location : 100% Remote Work (North Carolina Residence Only)
  • Schedule : Monday - Friday 8 : 00 am - 5 : 00 pm
  • Travel : As Needed
  • Duties / Responsibilities -

  • Manages large amounts of inbound calls and texts in a timely manner.
  • Monitors Call Performance Dashboards to ensure metrics are met daily.
  • Register, Schedule, reschedule, or cancel appointments for multiple sites and providers following set guidelines.
  • Identify Emergency Situations and follow Triage Protocol.
  • Identify customers’ needs, determine resolution or appropriate course of action or redirection within the guidelines required Demonstrates understanding of HIPAA requirements to ensure caller privacy.
  • Keep abreast of and adhere to changes in scheduling and registration guidelines.
  • Follow appropriate protocols, policies and guidelines for scheduling, registration and referral management while maintaining excellent customer service Coordinate appointments across the PHS network including dental and behavioral services.
  • Follow appropriate guidelines for phone and appointment notes documentation.
  • Utilize appropriate resources, to provide timely responses and resolutions.
  • Assist in collecting payments on past due balances.
  • Initiate patient outreach for visit compliance when necessary
  • Qualifications -

    Education : Diploma, High school diploma.

    Required : Excellent communication skills required.

    Preferred : Preferred one to two years of customer service in a health care setting.

    Current / valid License : None

    Immunizations : All PHS Immunizations As Needed

    Pay Range - $16.43 - $22.08

    EEO Statement

    Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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