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Patient account representative Jobs in Chicago, IL
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Patient Services Representative
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Job Description
Job Description
Description :
For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values : integrity, excellence, trust, caring, tradition, and innovation.
POSITION SUMMARY
We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. This position will be based in our Illinois Masonic office but will occasionally be required to travel to clinics within the assigned area in Chicago.
DUTIES AND RESPONSIBILITIES
- Greet patients.
- Check in patients and assist with individual concerns, as they arise.
- Collect appropriate information including insurance overview, co-pay, deductible and open balances.
- Other tasks, as assigned.
Requirements :
QUALIFICATIONS / EDUCATION / CRITICAL SKILLS
SCHEDULE :
TRAVEL : Local travel may be required to locations within your assigned geographic region. This role will be assigned to cover a geographic area; however, you may be required to occasionally travel outside of your assigned regional area to support the other regional coverage needs of the organization. The role must have reliable transportation and be able to travel from site to site, as assigned.
BENEFITS :
PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS :
This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.
AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS :
Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.