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Patient account representative Jobs in Los Angeles, CA

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Patient account representative • los angeles ca

Last updated: 3 days ago

Patient Engagement Representative

Pediatric AssociatesLos Angeles, CA, United States
Full-time

The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling proper outreach to patients.Your primary focus is to elevate t... Show more

Patient Registration Representative

California Hospital Medical CenterLos Angeles, CA
Full-time

Job Summary and Responsibilities.As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.Every day you will... Show more

Patient Registration Representative

CommonSpirit HealthLos Angeles, CA, United States
Full-time

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California.Serving over 100,000 patients annually,... Show more

Patient Services Representative

Kheir Clinic (FQHC)Los Angeles, California, United States
$23.00 hourly
Full-time
Quick Apply

Kheir’s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Sout... Show more

Junior Account Representative

Limitless East MarketingLos Angeles, California, United States
Full-time

We are seeking a motivated and enthusiastic Junior Account Representative to join our dynamic sales team.In this entry-level role, you will play a crucial part in supporting our account management ... Show more

Patient Account Representative 2 - Hospital

Franciscan Missionaries of Our Lady Health SystemLA, United States
Full-time

The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges.The Patient Acc... Show more

Patient Authorization Representative

UCLA HealthLos Angeles, CA, United States
$30.47 hourly
Full-time

As a Patient Authorization Representative, you will be responsible for:.Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and manage... Show more

Account Representative, Employee Benefits

SquaremouthCulver City, CA, United States
$70,000.00 yearly
Full-time

Employee Benefits Account Representative.In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.As one of the worlds' largest insurance brokers, ou... Show more

Customer Account Representative

Catch Vibe VoiceLos Angeles, California, United States
$50,000.00 yearly
Full-time

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Los Angeles.In this role, you will serve as a key point of contact for clients, ensuring thei... Show more

Account Sales Representative

TradeJobsWorkforce90007 Los Angeles, CA, US
Full-time

Account Sales Representative Job Duties: Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments; making initial presenta... Show more

 • Promoted

Junior Account Representative

Alphabe InsightLos Angeles, CA, United States
Full-time

Chats Cloud Cover is a forward-thinking communications and advertising solutions firm based in Los Angeles.We help brands elevate their presence through strategic messaging, innovative advertising ... Show more

PATIENT RELATIONS REPRESENTATIVE/COMMUNITY PROGRAMS

The County of Los AngelesLos Angeles, CA, United States
$51,630.72 yearly
Full-time +1

PATIENT RELATIONS REPRESENTATIVE/COMMUNITY PROGRAMS.PATIENT RELATIONS REPRESENTATIVE/COMMUNITY PROGRAMS.This opportunity will remain open until the needs of the services are met and is subject to c... Show more

Patient Account Coordinator

KellyLos Angeles, CA, United States
Full-time

The Support Coordinator I is an entry-level role responsible for providing exceptional customer service and administrative support to patients, ensuring a seamless clinic experience.This position i... Show more

Administrative Patient Services Representative

Global Technical TalentLos Angeles, CA
Full-time

Float position at Los Feliz OBGYN providing.Verify patient demographics and insurance information in CS-Link/Epic.Schedule appointments and complete patient registration.Process and track referrals... Show more

Patient Services Representative

Herman Ostrow School of DentistryLos Angeles, California
Full-time

Join the Trojan Family at the Herman Ostrow School of Dentistry of USC!.Herman Ostrow School of Dentistry.Our expert faculty, rigorous clinical education, and commitment to community care have made... Show more

Customer Account Representative

Elevare BrandingLos Angeles, CA, United States
$57,000.00 yearly
Full-time

We are currently seeking a highly motivated and detail-oriented.Customer Account Representative.This position plays a vital role in managing client accounts, ensuring client satisfaction, and provi... Show more

Representative - Patient Financial Services I

Memorial Healthcare SystemHollywood, US
Full-time

Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision.Must be able to work in a stressful enviro... Show more

 • Promoted

Customer Account Representative

Alphabe Insight IncLos Angeles, CA, United States
Full-time

At Catch Vibe Voice, we specialize in delivering impactful advertising solutions that connect brands with their audiences in meaningful ways.Our team is driven by creativity, precision, and a commi... Show more

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Patient Engagement Representative

Patient Engagement Representative

Pediatric AssociatesLos Angeles, CA, United States
3 days ago
Job type
  • Full-time
Job description

PRIMARY FUNCTION

The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling proper outreach to patients. Your primary focus is to elevate the patient experience, stimulate engagement, and streamline communication. This role entails offering comprehensive assistance, guidance, and unwavering support to patients. Your advocacy ensures that each patient encounters a positive and fulfilling healthcare journey.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all of the duties that may be assigned.

  1. Conducts outreach to patients to gather feedback, assess needs, and identify areas for improvement.
  2. Provides guidance and support to patients navigating the healthcare system, including assistance with appointment scheduling, insurance inquiries, and access to resources.
  3. Responds and assists members (patients) with Primary Care Provider (PCP) allocation.
  4. Utilizes technology and digital platforms to enhance patient engagement initiatives, including patient portals, mobile apps, and emails.
  5. Monitors queues to ensure patient inquiries are handled professionally and in a courteous, responsive, and timely manner.
  6. Stays informed about best practices and trends in patient engagement, healthcare technology, and patient-centered care.
  7. Arranges interpretation services for members as needed.
  8. Other various duties as assigned, including cross training in other functional areas.

QUALIFICATIONS

EDUCATION: High School Diploma or equivalent required.

EXPERIENCE: Previous experience in a healthcare setting, preferably in patient engagement, patient advocacy, or healthcare coordination. 2-3 years previous healthcare experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES
  • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers
  • Strong interpersonal skills and the ability to build rapport and trust with patients, families, and healthcare professionals.
  • Empathy and compassion for patients and their families, with a commitment to providing patient-centered care.
  • Proficiency in utilizing technology and digital platforms for patient engagement initiatives
  • Flexibility and adaptability to meet the changing needs and priorities of patients and healthcare organizations.
  • Ability to multi-task in a fast paced environment while meeting established production and quality goals/metrics.
  • Strong organizational skills, with ability to effectively prioritize work on a daily basis and follow up on open items in a timely manner.
  • Demonstrates ability to work well in a team environment.
  • Advanced proficiency in Microsoft Excel (or equivalent application).
  • Basic proficiency in Microsoft Word and PowerPoint (or equivalent applications).
TYPICAL WORKING CONDITIONS
  • Non-Patient-facing
  • Full-time rotate working in the office and remote
  • Indoor work; professional office environment
  • Operating Computer
  • Reach Outward
  • Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate copier, and other office equipment
  • May require sitting or standing for long periods, including stooping, bending, and stretching
  • Lifting up to 10lbs
OTHER PHYSICAL REQUIREMENTS
  • Vision
  • Sense of sound
  • Sense of touch

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

Demonstrate good judgement and reads and abides by the company's code of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.