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Patient account representative Jobs in Santa Clara, CA

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Patient account representative • santa clara ca

Last updated: 1 day ago

Patient Service Representative

My Best HomecareSan Jose, California, United States
$25.00 hourly
Full-time
Quick Apply

THIS IS NOT A REMOTE WORK POSITION.Patient Service Representative (Customer Service Representative).My Best Homecare is a leading provider of home respiratory and durable medical equipment services... Show more

Patient Services Representative II, Dermatology

PAMF-Palo Alto Medical Foundation CADMountain View, California
$28.59–$35.73 hourly
Full-time

Serves as the first point of contact for patients entering the medical facility.This job is intended for use by positions employed by an outpatient facility.Greets and checks-in patients, verifies ... Show more

Account Sales Representative (Home Based)

Stratford DavisMountain View, CA, us
Remote
Full-time

Account Sales Representative – Work From Home .Tired of the daily commute? Ready for a work-from-home career?.Stratford Davis is expanding and looking for highly motivated Account Sales Repres... Show more

Patient Service Technician

Owens & MinorSanta Clara, CA, United States
Full-time

At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated techn... Show more

Patient Care Coordinator

iMotion Physical TherapySan Jose, California, United States
$18.00 hourly
Full-time
Quick Apply

Make sure to read the full description of this job post and follow the steps as required otherwise we will not review your resume/application.Motion Physical Therapy is proud to serve the east bay ... Show more

Account Sales Representative

Kenneth Brown AgencySanta Clara, CA, US
Full-time
Quick Apply

If you’re looking for a career shift that actually pays off, this is it.We help people just like you break into a high-growth industry, no experience needed.Our top performers have come from ... Show more

Account Representative - State Farm Agent Team Member

Art Holland - State Farm AgentSan Jose, CA, US
$52,000.00 yearly
Full-time

With over 30 years of experience at State Farm, Art brings a wealth of knowledge and mentorship to his team.His decades of expertise make this an excellent opportunity for anyone eager to learn and... Show more

Patient Service Representative

California Rehab & Sports Physical TherapySan Jose, CA, US
$20.00 hourly
Full-time

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.PRN brings together some of the most trusted PT brands across the West ... Show more

Account Sales Representative

TradeJobsWorkforce95196 San Jose, CA, US
Full-time

Account Sales Representative Job Duties: Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments; making initial presentation; understanding account re... Show more

 • Promoted

Key Account Sales Representative

Western DigitalSan Jose, California, United States
$94,700.00 yearly
Full-time

The Key Account Sales Representative plays a vital role in driving business growth and maintaining account satisfaction.This position works closely with the sales leader to achieve quarterly revenu... Show more

Patient Care Representative

Silicon Valley Medical DevelopmentSan Jose, California, United States, 95126
$28.68 hourly
Full-time

El Camino Health Medical Network is currently seeking a talented Part-Time Patient Care Representative to join our growing healthcare team!.El Camino Health Medical Network is recruiting full-time ... Show more

Patient Service Representative

ZOLL LifeVestSanta Clara, CA, US
Full-time
Quick Apply

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker&#... Show more

Account Representative - State Farm Agent Team Member

Michael Tirabassi - State Farm AgentLos Altos, CA, US
$50,000.00 yearly
Full-time

As Account Representative - State Farm Agent Team Member for Michael Tirabassi - State Farm Agent, you are vital to our daily business operations and customers’ success.You grow our agency through ... Show more

Patient Care Technician

RSE Renal Treatment Centers - Southeast, LPMontana Vista
Full-time

A, El Paso, Texas, 79938-4660, United States of America.DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic.As a PCT, ... Show more

Account Representative - State Farm Agent Team Member

Rod Villamor - State Farm AgentMilpitas, CA, US
$30.00 hourly
Full-time

I’m currently in my 11th year as a State Farm agent, after spending 26 years on the corporate side of State Farm, primarily as a claims manager.That experience shaped a leadership style rooted in a... Show more

Patient Care Technician

TRC Total Renal Care IncLos Gatos Dialysis
$12.00 hourly
Full-time

Winchester Blvd, Los Gatos, California, 95032-1811, United States of America.No Dialysis Experience Required.Open availability is required Monday - Saturday from 4:00 AM to 7:00 PM (sometimes later... Show more

Patient Account Representative - FT - Days - Physician Services

El Camino HealthMountain View, CA
$33.75 hourly
Full-time

Unit Specific Duties Listed Below.Ensures claims are billed timely and accurately using the Hospital Claims Scrubber Tool and billing system.Collaborates with departments to resolve applicable clai... Show more

Account Representative - State Farm Agent Team Member

Yama Ebrat - State Farm AgentSan Jose, CA, US
$18.00 hourly
Full-time

I grew up in the Bay Area and graduated from San Jose State University.I’ve been with State Farm since 2013 and opened my agency on January 1, 2018.My wife and I have been married for six years, an... Show more

Patient Advocate II

PAMF-Palo Alto Medical Foundation PADSunnyvale, California
$34.98–$43.72 hourly
Full-time

Provides financial counseling to patients and their families.Asists with insurance verification and eligibility, assessment of patient financial requirements and insurance policies, and obtaining p... Show more

People also ask
Patient Service Representative

Patient Service Representative

My Best HomecareSan Jose, California, United States
1 day ago
Salary
$25.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
THIS IS NOT A REMOTE WORK POSITION.

Patient Service Representative (Customer Service Representative)
My Best Homecare is a leading provider of home respiratory and durable medical equipment services specializing in non-invasive and invasive ventilation, airway clearance therapy, oxygen therapy, and complex respiratory support for adult and pediatric patients in the home setting.

Our mission is to improve the quality of life for patients and families through compassionate care, clinical excellence, and responsive customer service.

Position SummaryThe Patient Service Representative (PSR) serves as a primary point of contact for patients, caregivers, referral sources, physicians, hospitals, and internal departments. This role is responsible for coordinating patient services, handling incoming and outgoing calls, processing documentation, scheduling services, and ensuring exceptional customer support throughout the patient care journey.

The ideal candidate is compassionate, highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.
Essential Duties & Responsibilities:
  • Answer inbound phone calls from patients, caregivers, hospitals, clinics, and physicians in a professional and compassionate manner.
  • Process orders, coordinate patient intake, scheduling, and follow-up services.
  • Verify and document patient demographic, insurance information and request insurance authorization as required.
  • Communicate with referral sources regarding documentation requirements and order status.
  • Obtain and upload required medical documentation and physician orders.
  • Assist patients with questions regarding respiratory equipment, supplies, deliveries, and services.
  • Review patient records and process patient supply requests per company policy.
  • Maintain accurate, timely, and thorough documentation of all patient communications.
  • Escalate urgent patient or service concerns appropriately.
  • Support insurance authorization and documentation workflows when needed.
  • Ensure HIPAA compliance and patient confidentiality at all times.
  • Participate in department meetings, training, and quality improvement initiatives.

Qualifications:Required:
  • High school diploma or equivalent.
  • Minimum 1 year of customer service, healthcare, medical office, call center, or DME experience.
  • Strong verbal and written communication skills.
  • Excellent phone etiquette and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic computer proficiency including Microsoft Office and web-based systems.
  • Ability to work independently and collaboratively in a team environment.
Preferred:
  • Experience in home medical equipment (DME), respiratory care, healthcare, or medical billing.
  • Familiarity with Medicare, Medi-Cal, CCS, and commercial insurance processes.
  • Bilingual English/Spanish strongly preferred.
  • Knowledge of respiratory equipment such as oxygen, CPAP/BiPAP, ventilators, suction machines, and nebulizers.

Work Environment:
  • Fast-paced healthcare office environment.
  • Frequent phone and computer use.
  • Interaction with patients and caregivers experiencing medical challenges.
  • May occasionally assist with coordination involving urgent respiratory equipment needs.

Why Join MBHC?
  • Opportunity to make a meaningful difference in patients’ lives.
  • Supportive team-oriented culture.
  • Career growth opportunities within respiratory healthcare.
  • Competitive compensation and benefits.
  • Work alongside experienced Respiratory Therapists and healthcare professionals.
  • Be part of a respected California respiratory DME organization serving patients since 2005.

Benefits:
  • Medical, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k).
  • Employee training and development.
  • Opportunities for advancement.

Schedule:
  • Full-time.
  • Monday–Friday.

Compensation:
  • Competitive hourly pay from $25 to $30 based on experience.
  • Potential performance incentives.

Equal Opportunity EmployerMy Best Homecare is an Equal Opportunity Employer committed to creating an inclusive and respectful workplace for all employees.



    About My Best Homecare:

    My Best Homecare is a premier complex respiratory care provider for home medical equipment. Our sole mission is to provide the best available home respiratory medical equipment, service, and support for patients living at home.