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Patient advocate Jobs in Louisville, KY

Last updated: 13 hours ago
Patient Advocate

Patient Advocate

KnipperLouisville, KY, US
YOUR PASSION, ACTIONS & FOCUS is our Strength.Become one of our Contributors.KnipperHealth is a highly profitable, rapidly growing company that is competitively unique and nimble in service solutio...Show moreLast updated: 30+ days ago
  • Promoted
Patient Coordinator

Patient Coordinator

Eye Care Partners Career OpportunitiesNew Albany, IN, US
Full-time
EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patient...Show moreLast updated: 6 days ago
  • Promoted
Licensed Practical Nurse (LPN) Advocate

Licensed Practical Nurse (LPN) Advocate

PharmaCord LLCJeffersonville, IN, United States
Full-time
Position : Licensed Practical Nurse (LPN) Advocate Location : Jeffersonville, INJob Id : 600 # of Openings : 0Important NoticeDue to an increase in hiring scams, please be aware that if you are selecte...Show moreLast updated: 2 days ago
Re-Enrollment Advocate

Re-Enrollment Advocate

Nesco ResourceLouisville, KY, US
$17.00 hourly
The Re-Enrollment Advocate supports the annual enrollment process for patients accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as adminis...Show moreLast updated: 30+ days ago
  • Promoted
Patient Advocate

Patient Advocate

Elevate Patient Financial SolutionsLouisville, KY, United States
$16.50–$21.75 hourly
Full-time
Elevate Patient Financial Solutions.This position will be located in a hospital in downtown Louisville, KY.The Full Time schedule for this role will be 8am-4 : 30pm, Monday-Friday.The purpose of this...Show moreLast updated: 14 days ago
Brand Advocate

Brand Advocate

CellairisLouisville, Kentucky
Ability to turn objections into leads.Required Attitude / Personality : .Drive and Urgency : Has tremendous energy and initiative to drive customers to the store and generate sales.Able to memorize scri...Show moreLast updated: 30+ days ago
Customer Advocate

Customer Advocate

TMX Finance LLCLouisville, Kentucky, US
$15.00–$23.00 hourly
Who We Are To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Community Advocate, Kentucky - Contractor

Community Advocate, Kentucky - Contractor

Geronimo EnergyLouisville, KY, United States
$50.00 hourly
Full-time
National Grid Renewables is a full-service renewable energy company headquartered in Minneapolis, Minnesota.National Grid Renewables has developed over 2,400 megawatts of wind and solar projects th...Show moreLast updated: 14 hours ago
  • Promoted
Patient Navigator

Patient Navigator

Strive HealthLouisville, KY, US
Full-time
At Strive Health, we're driven by a purpose : transforming the broken kidney care system.Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcom...Show moreLast updated: 2 days ago
  • Promoted
  • New!
Patient Coordinator

Patient Coordinator

Mays Plastic Surgery and Med SpaLouisville, KY, United States
Full-time
This position quickly builds rapport with current and prospective clients, making each client feel valued while instilling confidence in our ability to help them. The ideal team member would be able...Show moreLast updated: 14 hours ago
Advocate

Advocate

Youth Advocate ProgramsScott, KY, US
Part-time
Position : Advocate Location : Lexington, KY.Hourly, Part Time position serving youth and families throughout the.Applicant must be dependable, committed, and able to serve as a positive role model f...Show moreLast updated: 30+ days ago
  • Promoted
Patient Coordinator

Patient Coordinator

John Kenyon Eye CenterJeffersonville, IN, US
Full-time
There may be required travel to our other clinics in the Louisville area, on an as-needed basis.Full Benefits Package - Medical, Vision, Dental and Life Insurance. Paid Time Off and Paid Holidays.Ou...Show moreLast updated: 4 days ago
  • Promoted
Patient Financial Advocate

Patient Financial Advocate

FirstsourceNew Albany, IN, United States
Full-time
Location : ONSITE at a Medical Facility in New Albany, IN.Hours : Monday-Friday 3pm-11 : 30pm.Join our team and make a difference!. The Patient Financial Advocate is responsible for screening patients o...Show moreLast updated: 30+ days ago
  • Promoted
Care Advocate Nurse

Care Advocate Nurse

CorVel CorporationLouisville, KY, USA
$58,282.00–$93,870.00 yearly
Full-time
The Care Advocate Nurse oversees initiatives surrounding assessing the severity of the injured workers’ reported injury(ies), reviews medical data in CareMC, validates and secures medical informati...Show moreLast updated: 30+ days ago
Customer Advocate

Customer Advocate

ImageFIRSTJeffersonville, IN, US
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRS...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Delivery Advocate

Customer Service Delivery Advocate

CarvanaLouisville, KY, United States
$19.00 hourly
Full-time
We're looking for Customer Advocates with at least 2 years of customer-facing.Carvana - the fastest-growing used automotive retailer in U. Whether it's delivering happiness to customers on the drive...Show moreLast updated: 13 hours ago
Customer Service Advocate

Customer Service Advocate

EssilorLuxottica GroupLouisville, KY, US
Full-time
Benefits / Incentive Information.EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 count...Show moreLast updated: 30+ days ago
Registered Nurse Advocate

Registered Nurse Advocate

strategic HRLouisville, Kentucky
$35.00–$40.00 hourly
Career Opportunity : Registered Nurse Advocate - RN (part time) with Trinity Aging Life Advisors in Louisville, KY.Are you a compassionate RN with 10 or more years of nursing experience who enjoys w...Show moreLast updated: 30+ days ago
  • Promoted
Lead Emergency Shelter Advocate

Lead Emergency Shelter Advocate

Center for Women and FamiliesLouisville, KY, United States
$19.91 hourly
Full-time
Job DetailsJob LocationLouisville Campus - Louisville, KYPosition TypeFull TimeEducation LevelBachelor's degree or ExperienceSalary Range$19. HourlyDescriptionThe Center for Women and Families - Lea...Show moreLast updated: 7 days ago
Patient Advocate

Patient Advocate

KnipperLouisville, KY, US
30+ days ago
Job description

Overview

YOUR PASSION, ACTIONS & FOCUS is our Strength

Become one of our Contributors

Join the KnipperHEALTH Team!

KnipperHealth is a highly profitable, rapidly growing company that is competitively unique and nimble in service solutions. We offer incredibly competitive pay and benefits that start on your first day of employment.

  • Things you can expect within your first 90 days :
  • Zero time waiting for benefits
  • Welcoming team with a great culture
  • Classroom and on-the-job training
  • 30 / 60 / 90 check-ins with leadership team
  • Educational Assistance Opportunities
  • Toll allowance for hourly positions
  • Interested in starting a career in pharmacy with Knipper Health? Ask us about our company-sponsored Pharmacy Technician programs to become licensed in your state.

POSITION SUMMARY :

The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions.

Responsibilities

RESPONSIBILITIES :

  • Support inbound and outbound phone lines for the pharmacy
  • Answer calls, emails and / or other requests from patients and / or healthcare providers while meeting or exceeding service level goals
  • Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests and making outbound calls to messages left on voicemail
  • Accurately and completely capture information and update systems appropriately
  • Be flexible, organized and able to comply with constantly changing program business rules
  • Investigate issues that cannot be resolved at the time of the initial call and follow through until issue resolution
  • Provide first call resolution where possible. Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient’s satisfaction.
  • Provide availability, tracking and shipping information for patient’s medication as needed
  • Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates and caregivers in a prompt, courteous and professional manner ensuring compliance with state and federal regulations.
  • Report adverse events / product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices.
  • Execute day-to-day operations specific to the assigned program(s).
  • Maintain patient confidentiality at all times.
  • The above duties are meant to be representative of the position and not all-inclusive.

    Qualifications

    MINIMUM JOB REQUIREMENTS :

  • High school diploma or equivalent
  • Two (2) years of work experience in a customer service or customer focused role
  • Must have proven ability to provide consistently high-quality of service
  • PREFERRED EDUCATION AND EXPERIENCE :

  • Associate Degree or technical school training in a related field
  • One (1) year of work experience in pharmacy, managed care, Medicaid and / or Medicare organizations, pharmaceutical and / or biotech manufacturer, insurance, medical office, or related field
  • Experience with HIPAA and patient services
  • Bi-lingual, English and Spanish
  • KNOWLEDGE, SKILLS & ABILITIES :

  • Demonstrated empathy and compassion
  • Excellent verbal and written communication skills
  • Excellent organization skills and detail oriented
  • Balance multiple priorities to meet expected response deadlines
  • Adaptable, flexible and readily adjust to changing situations
  • Ability to work independently and as a member of a team
  • Ability to comprehend and apply basic math principles
  • Ability to apply logical thinking when evaluating practical problems
  • Ability to present information and respond to questions from stakeholders
  • Ability to interact with a diverse group
  • Ability to listen and demonstrate a high degree of empathy
  • Demonstrated computer skills includes Microsoft Word, Excel, and Outlook
  • Display tact and diplomacy in response to unfavorable or negative situations
  • Demonstrated sensitivity and understanding when speaking with patients
  • Demonstrated passion for speaking with people in an outgoing way
  • PHYSICAL DEMANDS :

  • Location of job activities 100% inside
  • Extensive manual dexterity (keyboarding, mouse, phone)
  • Constant use of phone for communication
  • Noise and / or vibrations exposure
  • Frequently reach (overhead), handle, and feel with hands and arms
  • Sit for prolonged periods of time
  • Occasionally stoop, kneel, and crouch
  • Occasionally lift, carry, and move up to 25 pounds
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.