Patient care coordinator Jobs in Atlanta, GA

Duties :

• Patient Communication : Serve as the main point of contact for patients, ensuring they receive timely and accurate information regarding their appointments, treatment plans, and any other needs.
• Appointment Management : Oversee the scheduling and rescheduling of patient appointments, ensuring that all scheduling is completed efficiently and in a timely manner.
• Follow-Up : Conduct follow-up calls with patients to confirm appointments, check on their status, and address any questions or concerns they may have.
• Documentation : Maintain accurate and up-to-date records of patient interactions, appointments, and treatment progress within the patient management system.
• Coordination : Work closely with the clinical team to ensure that patient treatment plans are executed effectively and that any patient-specific requirements are met.
• Issue Resolution : Address and resolve any patient issues or concerns promptly, ensuring a high level of patient satisfaction.
• Compliance : Ensure that all patient interactions comply with relevant regulations and company policies.
• Metrics Reporting : Report weekly metrics on patient interactions, appointment status, and any issues encountered to the Practice Manager.
• Utilization of other skill sets (e.g. speak a foreign language, mastery of Microsoft office) maybe required.
• And any other responsibilities assigned by your manager.

Job Requirements :

Why Work for Us?

We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, 401K with company match, and a catered lunch once a week.