Patient care manager Jobs in Orlando, FL

TMS Tech (Patient Care Coach)   Evening Shift M-F   Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Orlando, FL office. As a Patient Care Coach, you’ll be the face of patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience. Your work will directly contribute to the mental wellness and recovery of our patients.    Trigger Warning :  Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.     Benefits    Accelerated healthcare career growth – rapid advancement opportunities     Insurance benefits (Medical, Dental, Vision) and 401K    20 days off annually (10 PTO days and 10 Holidays)    Employee access to Serenity’s treatment options Responsibilities     Be the face of Serenity Healthcare  One on one coaching and commitment to patients during treatment Graduate Serenity’s paid TMS training program  Own outcomes of patient treatment Qualifications   High School Diploma / GED     Strong customer service mindset    Three years’ work experience in customer service required Excellent verbal and written communication, and basic math skills     Well-versed in de-escalation skills and ability to connect with individuals  About   Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.     Learn More About Us   About Serenity Healthcare    Serenity’s Provided Services    Meet our Patients    Powered by JazzHR