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Patient escort Jobs in Boston ma

Last updated: 19 hours ago
BFT Temporary Patient Escort Associate

BFT Temporary Patient Escort Associate

Mass General BrighamBoston, Massachusetts, US
Temporary
Show moreLast updated: 30+ days ago
  • Promoted
Patient Care Technician

Patient Care Technician

DaVita Inc.Woburn, MA, United States
Full-time
Show moreLast updated: 4 days ago

Show moreLast updated: 30+ days ago
Patient Representative

Patient Representative

Dana-Farber Cancer InstituteBrookline Place West, Brookline, MA
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Patient Care Associate / CNA- Acute Medical

Patient Care Associate / CNA- Acute Medical

Partners Healthcare SystemBoston, MA, United States
Full-time
Show moreLast updated: 4 days ago
  • Promoted
Patient Coordinator

Patient Coordinator

Simply Dental Management IncQuincy, MA, US
Full-time
Show moreLast updated: 8 days ago
  • Promoted
Overnight Patient Observer

Overnight Patient Observer

VPNE Parking Solutions, LLCNewton, MA, United States
Full-time
Show moreLast updated: 4 days ago
  • Promoted
  • New!
Patient Care Technician

Patient Care Technician

Innovative Renal CareWaltham, MA, United States
Full-time
Show moreLast updated: 19 hours ago
Patient Benefits Coordinator

Patient Benefits Coordinator

Boston Health Care for the Homeless ProgramBoston, MA, US
Quick Apply
Show moreLast updated: 30+ days ago

Show moreLast updated: 30+ days ago
  • Promoted
Overnight Patient Observer

Overnight Patient Observer

VPNE Parking SolutionsNewton, MA, United States
Full-time
Show moreLast updated: 4 days ago
  • Promoted
Medical Assistant / Patient Service Specialist

Medical Assistant / Patient Service Specialist

RHC Group Management LLCAllston, MA, US
Show moreLast updated: 30+ days ago
  • Promoted
PATIENT PLACEMENT COORDINATOR

PATIENT PLACEMENT COORDINATOR

Beth Israel Lahey HealthMA, United States
Full-time
Show moreLast updated: 2 days ago
  • Promoted
Patient Care Representative

Patient Care Representative

42 NORTH DENTAL LLCSaugus, MA, United States
$22.00–$25.00 hourly
Full-time
Show moreLast updated: 23 hours ago
Patient Service Representative

Patient Service Representative

ZOLL LifeVestCambridge, MA, US
$30.00 hourly
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Patient Care Coordinator

Patient Care Coordinator

Professional Physical TherapyWoburn, MA, US
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Patient Escort / Messenger / Nights / BWH Central Transport

Patient Escort / Messenger / Nights / BWH Central Transport

Brigham and Women's HospitalMA-Boston-BWH Boston Main Campus
Show moreLast updated: 30+ days ago
  • Promoted
Patient Service Coordinator

Patient Service Coordinator

TalenciaBoston, Texas, USA
$27.00 hourly
Full-time
Show moreLast updated: 11 days ago
Scheduling / Patient Coordinator

Scheduling / Patient Coordinator

Arch Orthodontics PCBoston, MA, USA
$19.00 hourly
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Patient Care Associate

Patient Care Associate

Massachusetts General HospitalBoston, MA, US
Show moreLast updated: 30+ days ago
BFT Temporary Patient Escort Associate

BFT Temporary Patient Escort Associate

Mass General BrighamBoston, Massachusetts, US
30+ days ago
Job type
  • Temporary
Job description

BFT Temporary Patient Escort Associate-(3293947)

Description

GENERAL SUMMARY / OVERVIEW STATEMENT :

Under general supervision and following established procedures, Escort Associate performs a broad range of activities. The Escort Associate will actively support the day-to-day operations of Customer Service / Patient Escort within Materials Management, focusing on the delivery of patients, medical supplies, and specimens. Escort Associates will work closely with Customer Service Representatives, Team Leaders and Supervisors in order to deliver the highest level of service that meets and exceeds our department standards and service guarantees.

PRINCIPAL OPERATIONAL DUTIES AND RESPONSIBILITIES :

  • Primary job functions of Escort Associates is the care and pick up and escort of patients to final destinations. Deliver supplies to units as needed and per ticket. The pick up and drop off of specimen deliveries, whether rounding or call down.
  • Transport patients via stretcher, wheelchair, or bed. Patients move to and from test sites, patient floors, and physicians’ offices. Specimen are also picked up and dropped off at the various labs. Supply and equipment deliveries are also moved throughout the patient units and OR floors.
  • When escorting patient, delivering supplies / equipment, or picking up specimens Escort Associates need to always be mindful of the safety they need to take to ensure that Hospital protocol is being followed from yearly training.
  • All three activities have measurement times that need to be met in order to deliver excellent service to all of our customers in the Hospital. Escort Associates main objective is to deliver service in a safe, timely manner following training and Hospital policies.
  • When escorting patients, handling specimens, and delivering supplies Escort Associates should follow Infection Control Standards for cleaning equipment, handling specimen and covering supplies going to units. Standards are outlined in department policies / procedures.
  • All work completed should be documented and tracked in its appropriate device or manner according to the training and tracking devices used to maintain records.
  • Exercises appropriate body mechanics, care and caution.
  • Always be mindful of patient confidentiality and HIPPA.
  • Responsible for the receipt and delivery of bulk medications from vendors to the pharmacy or nursing units as well as the transport of medication orders that are packaged for delivery from the pharmacy to various areas of MGH.
  • Perform other duties as assigned.

Qualifications

SKILLS / ABILITIES / COMPETENCIES REQUIRED :

  • Minimum of 2 years of Customer Service or similar work experience required; healthcare setting helpful.
  • High School diploma or GED equivalent.
  • Ability to work in a fast paced stressful environment
  • Exceptional customer service skills and patience when dealing with our customers.
  • Requires excellent interpersonal and organizational skills.
  • Strong customer service and interpersonal skills.
  • Knowledge of department customer service procedures.
  • Ability to gain product knowledge across departments.
  • Ability to handle and prioritize multiple tasks effectively.
  • Exceptional patience with all customers
  • Accuracy and attention to detail.
  • Basic mathematical skills
  • Knowledge of Microsoft Office applications Outlook and PeopleSoft.
  • Ability to learn use of dept. inventory systems and handheld devices.
  • Perform accurate record keeping and data entry.
  • Excellent verbal and written communication skills.
  • Flexible, particularly in meeting scheduling needs.
  • Working knowledge of office machines.
  • Ability to work in a team environment
  • WORKING CONDITIONS :

  • Standing / walking most of 8-10 hour shift.
  • Lifting / carrying up to 40 lbs. under ideal safe lifting conditions as specified by NIOSH lifting equations
  • Pushing / pulling force. 33 lbs. initial force 13 lbs. sustained force.
  • Some hazards associated with soiled linens, and soiled equipment.