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Patient liaison Jobs in Boston, MA
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Client Liaison
Ally Veterinary Speciality Centerwaltham, MA, United States- Promoted
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Clinical Research Patient Liaison - Patient Recruitment
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Patient Liaison - Quincy, MA
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Clinical Liaison
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Rehab Liaison
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ACCOUNT LIAISON (HME)
AdaptHealth LLCBoston, MA, United States- Promoted
Service Center Liaison
Ethos Veterinary HealthWoburn, MA, United States- Promoted
Bilingual Patient Liaison
VirtualVocationsDorchester, Massachusetts, United States- Promoted
Patient Liaison, Plastic Surgery
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FAMILY RESOURCE LIAISON
Cambridge Public SchoolsCambridge, MA, United StatesClient Liaison
Ally Veterinary Speciality Centerwaltham, MA, United States- Full-time
- Part-time
Job description
Overview
We are looking for someone who not only loves pets but will take care of their owners too.
We are seeking a dedicated and proactive Client Liaison to join our team. The ideal candidate will serve as the primary point of contact for our clients, ensuring their needs are met and fostering strong relationships. This role is essential in bridging communication between clients and our internal teams, driving positive pet patient outcomes, and enhancing overall client satisfaction.
We are a growing veterinary specialty center and are hoping to find for someone who wants to grow with us! In fact, if you are a strong worker, this is a job where you could climb the ladder.
No previous experience in a medical field is necessary.
Duties
- Act as the main contact for clients, addressing inquiries and providing timely updates on their pet's stay and treatment, and scheduling appointments.
- Collaborate with internal teams to ensure client's wishes are understood and met effectively.
- Manage multiple client's pets during their day, ensuring high levels of customer service and satisfaction.
- Utilize an electronic medical record for tracking client interactions and patient care.
- Develop and implement strategies to enhance client relationships and improve internal communication.
- Communicate estimates, take deposits for services, update owners on bill, and conclude bill at the end of their service.
- Provide a safe and calm environment and help guide client's who are grieving to appropriate resources.
Skills
Join us as we strive to deliver exceptional service to our clients, their pets, and our team members while growing your career in a dynamic environment!
Job Types : Full-time, Part-time
Pay : $20.00 - $29.00 per hour
Expected hours for part-time employees : 20 per week
Benefits :
Schedule :
Ability to Commute :
Ability to Relocate :
Work Location : Hybrid remote in Waltham, MA 02451