Patient navigator Jobs in High Point, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Campusfeatures 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.Duke's Raleigh Campus seeks to hire a Nurse Navigator who will embrace our mission of -Advancing Health Together.Thoracic Oncology Navigation for Medical Oncology, Thoracic Surgery, and Radiation Oncology -General Description of the Job Class :

The Nurse Navigator (NN) is a professional RN with service line specific clinical knowledge who offers individualized assistance across the care continuum to patients, families, and caregivers to expedite and coordinate care, and address health system barriers. The NN assumes responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care). The NN has a particular focus on improving transitions in care and adherence to care. Additionally, the NN functions as a clinical advocate and educator for patients.

The NN assists to build and maintain community relationships to provide expedient and reliable access to quality care. The NN identifies and alleviates stressors during transitions and barriers to care with the aim of delivering a seamless model of care that benefits patients, family members, providers, and the healthcare team. -Duties and Responsibilities of this Level

Assess and facilitate coordination of multidisciplinary care across the care continuum. Provide communication, advocacy, and education in a culturally competent manner.

Ability to clinically triage new patient referrals efficiently, to ensure timely access to care.

Collaborate with multidisciplinary care team and expedite sequence of patient's workup, active treatment, survivorship, and end of life care.

Provide communication and reinforcement of clinical information and serve as a conduit between patient and providers / clinicians to address needs of patients.

Targeted symptom assessment and management for identified patient population.

Assess health literacy and educational needs of patient. Provide clinical education about diagnosis, treatment, side effects, and post- treatment care.

Assess and document patient's needs, goals, and preferences and work to ensure such are integrated into treatment and care delivery.

Bridge gaps in care and assess / troubleshoot care transitions and barriers to care. Facilitate advanced care planning and transition of active treatment to palliative or end-of-life care.

Document all patient encounters in EPIC.

Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials, including patient-specific education about clinical trials.

Encourage and empower patients to actively participate in decision-making about their treatment and care.

Possess leadership skills including staff education, preceptorship, patient education, and participate in process improvement initiatives.

Practice according to professional and legal standards.

Maintain navigation services documentation according to program standards. -Required Qualifications at this LevelEducation

BSN required.

Oncology experience preferred

NN experience preferred

Specialty certification and / or MSN preferred. -Experience

Three years of experience of specialty specific nursing in a hospital, clinic, or community setting.

Experience in nurse navigation preferred.

Completion of national nurse navigation training is preferred.

Metric tracking skills -Degrees, Licensure, and / or Certification

Must have current or compact RN licensure in the state of North Carolina.

BLS required.

Specialty Oncology certification (OCN, ONN-CG, ONS, AOCNS, AOCNP, CPHON,BMTCN, CBCN) required within 3 years of hire. -Knowledge, Skills, and Abilities

Excellent written, oral and conversational communication skills to effectively work with diverse groups.

Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills.

Excellent time management skills needed to prioritize among many competing priorities.

Attention to detail needed to operate accurately and effectively.

Mastery of Microsoft Office, especially Word and Excel, and use of health record for documentation and / or reporting. Ability to promote programs and services to the community

Extensive understanding of patient care

Proficient in review of medical records and other patient care information

Demonstrated skills in verbal and written communication

Ability to maintain strict confidentiality

Ability to promote and build teamwork and multidisciplinary care concept - Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. - Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. - Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. -