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Patient representative • usa
Patient Representative
University Hospital, Newark NJNewark, NJ, United StatesPatient Representative
InsideHigherEdNew Orleans, Louisiana, United States- Promoted
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Patient Representative
Florida StaffingTampa, FL, USPatient Representative
SouthCoast HealthSavannah, GA, USPatient Representative
Midwest Orthopaedics at RushWestchester, IL, United StatesPatient Representative
VETERANS HEALTH ADMINISTRATIONMiami, FL, United StatesPatient Representative
Ivy RehabGlen Cove, NY, United States- Promoted
Patient Representative
Nashville StaffingNashville, TN, US- Promoted
Patient Representative
Las Vegas StaffingNorth Las Vegas, NV, US- Promoted
Patient Representative
Kansas StaffingPrairie Village, KS, US- Promoted
PATIENT REPRESENTATIVE
Carilion ClinicRoanoke, VA, United StatesPatient Representative
Rochester Regional HealthRochester, NY, United States- Promoted
Patient Representative
Dallas StaffingDallas, TX, USPatient Representative
NYC Health HospitalsNew York, NY, United States- Promoted
Patient Representative
Nevada StaffingNorth Las Vegas, NV, USPatient Representative
The Physicians Centre HospitalBryan, TX, United StatesPatient Representative
Schweiger Dermatology GroupNew York, NY, United States- Promoted
PATIENT REPRESENTATIVE
Methodist Health SystemLa Marque, TX, USPatient Representative
Wolfe Eye ClinicFort Dodge, IA, United StatesThe average salary range is between $ 30,225 and $ 42,605 year , with the average salary hovering around $ 34,032 year .
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Patient Representative
University Hospital, Newark NJNewark, NJ, United States- Full-time
Overview
About the Role
The primary purpose of the Patient Representative position is to promote patient satisfaction with University Hospital services through information and effective communication between patients, family members / significant others and staff. Acts as a liaison between patients and family members / significant others to ensure optimum satisfaction with services. Proactively works to prevent complaints and grievances by serving as a consultant to other departments / areas and advising of the most effective ways to promote patient satisfaction and address and / or resolve patient dissatisfaction.
Responsibilities
What You'll Do
- Serves as a key point of contact to enhance patient satisfaction with University Hospital services.
- Facilitates clear and compassionate communication between patients, their families / significant others, and hospital staff.
- Acts as a bridge to ensure patients and families feel heard, respected, and supported throughout their care experience.
- Works proactively to minimize complaints and grievances by advising departments on best practices for patient engagement.
- Provides consultative support to hospital teams to improve service delivery and address sources of patient dissatisfaction.
- Promotes a culture of responsiveness and empathy by identifying and resolving concerns before they escalate.
- Ensures that patient feedback is used constructively to improve hospital processes and overall patient experience.
Qualifications
What You'll Bring
What We Offer
Compensation (NJ Job Transparency Law)
The expected salary range for this position is $51,994- $62,225 - $73,602 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.
About Us
University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Apply Today
We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you