Patient service representative Jobs in New Orleans, LA
Patient Experience Representative
Children's Hospital New OrleansNew Orleans, Louisiana- Promoted
Patient Access Representative
Recruit, Staff, Hire, LLC.New Orleans, LA, United States- Promoted
Patient Access Representative
LA HEALTH SOLUTIONS LLCMetairie, LA, US- Promoted
- New!
Patient Access Representative - Senior Lead
Ochsner HealthNew Orleans, LA, US- Promoted
Patient Representative
InsideHigherEdNew Orleans, Louisiana
Patient Access Representative
Crescent City Physicians IncorporatedNew Orleans, Louisiana- Promoted
- New!
Patient Access Representative
CRESCENTCARENew Orleans, LA, US- Promoted
Patient Access Representative
LA Health SolutionsMetairie, LA, United States
Patient Representative
Tulane UniversityNew Orleans, LA, US- Promoted
Patient Access Representative
CrescentCareNew Orleans, LA, United States
Patient Service Specialist
Select Physical TherapyMetairie, LA, US
Patient Service Representative
ZOLL LifeVestNew Orleans, LA, US- Promoted
Patient Access Representative - PB Gastroenterology
LCMC HealthNew Orleans, LA, United States- Promoted
Patient Representative
Tulane University StaffNew Orleans, LA, United States- Promoted
Patient Representative
Comprehensive Physical TherapyMetairie, LA, United States
Patient Service Representative II, Float
PAMF-Palo Alto Medical Foundation CADMultiple Locations- Promoted
Guest Service Representative
Ultimate Swamp Adventures IncWestwego, LA, United States- Promoted
Patient Care Representative
The Urgent Care LLCHarvey, LA, United States- Promoted
Patient Advocate Representative
Conifer Revenue Cycle SolutionsNew Orleans, LA, United StatesPatient Experience Representative
Children's Hospital New OrleansNew Orleans, Louisiana- Part-time
JOB DESCRIPTION
Your job is more than a job.
Why a Great Place to Work :
You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.
Job Description
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
GENERAL DUTIES
- Welcomes patients and visitors to the hospital. Provides information and directions to locations throughout the hospital for patients and guests.
- Provides visitor badges to all that enter the building proceeding to the upper levels to visit a patient room. Obtaining identification to provide a badge is necessary to ensure the identity of those visiting for the safety of patients and guests.
- Coordinates investigation and resolution of consumer complaints concerning the quality of care and services by providing and coordinating a complaint and grievance system for the organization.
- Collaborates with leadership to identify complaint trends. Gives feedback to facilitate system improvements to better meet the consumer's needs and further enhance patient experience.
- Works closely with internal and external parties to manage and facilitate high visibility processes and projects which enhance patient satisfaction and focus on the patient's overall experience.
EDUCATION / EXPERIENCE QUALIFICATIONS
KNOWLEDGE, SKILLS, AND ABILITIES
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
WORK SHIFT :
Variable Hours (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children’s Hospital’s+ specialtiesand our national ranking by U.S. News & World Report as a Best Children's Hospital
Your extras
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
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