Patient services coordinator Jobs in Durham, NC

Department :

Kenan-Flagler Bus Sch-330100

Career Area : Student Services

Is this an internal only recruitment? :

No

Posting Open Date : 10 / 29 / 2025

Application Deadline :

11 / 11 / 2025

Position Type :

Permanent Staff (SHRA)

Position Title :

Admin Support Specialist - Advanced

Salary Grade Equivalent :

NC10 / GN08

Working Title :

Recruitment Services Coordinator

Position Number : 20027091

Vacancy ID : P020617

Full-time / Part-time Permanent / Time-Limited :

Full-Time Permanent

Hours per week : 40

Work Schedule :

Monday-Friday 8am – 5pm.

Work Location : CHAPEL HILL, NC

Position Location : North Carolina, US

Hiring Range : $45,747 - $54,000

Pay Band Information :

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Be a Tar Heel! :

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work / life balance.

Primary Purpose of Organizational Unit :

At UNC’s Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.

Position Summary :

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.Handshake and other technology products.

The Undergraduate Business Program (UBP) is one of the largest academic programs within UNC’s Kenan-Flagler Business School with an enrollment of over 1,000 business majors and minors. The Undergraduate Business Program Office provides academic and student development services for current and prospective students, as well as faculty and staff. Specific services include : prospective student recruitment and admissions; academic services, including academic advising, course scheduling, and graduation; new student orientation; student life and engagement programs, such as student clubs and organizations, case competitions and other community-building opportunities; study abroad and other global program experiences; and career development programs.

The Recruitment Services Coordinator (RSC) is primarily responsible for handling the day-to-day operations and communications as part of the career team. This role serves as a bridge between recruiting employers and students. This position will be the front-line representative to support various constituents (employers and alumni) visiting our office / campus both virtually and in-person.

The RSC position is solely responsible for four critical areas :

1) Employer Support : handling employer recruiting events from start to finish including logistical and administrative support related to employer tabling, coffee chats, information sessions, etc.

2) Communication Support : monitor and reply to incoming recruiting requests, produce the weekly career & recruiting newsletter that targets all business students, coordinate social media efforts, etc.

3) Programming Support : coordinate meetings, workshops and events. Provide administrative support for Director and other career services personnel. This includes but is not limited to all space reservations, catering, calendar requests, parking, onsite support and pre-career trek logistics.

4) Systems & Partner Support : collaborate with numerous internal and external stakeholders to provide top quality service and help to resolve challenges as they arise including serving as system liaison to University Career Services for Handshake and other technology products.

The UBP operates with an ‘all hands on deck’ mentality in support of students, faculty, staff, and external stakeholders. Each position within the program is occasionally called on to assist with events, stand in for teammates during absences, and participate in cross-functional teams to develop or maintain UBP-wide projects and initiatives. This position reports to the Associate Director of Employer Relations.

Minimum Education and Experience Requirements :

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Required Qualifications, Competencies, and Experience :

Ability to maintain composure in fast-paced environment and provide flawless service to a variety of stakeholders. Must possess a professional demeanor with strong organizational, written and oral communication skills. Ability to manage multiple tasks / priorities while maintaining a high level of attention to detail. Highly motivated, demonstrates initiative, positive attitude, results-driven, and possesses the ability to work with a broad range of internal and external constituents. Proficient in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint) required. Ability to flex work hours to include early morning and evening hours during peak recruiting times.

Preferred Qualifications, Competencies, and Experience :

Experience utilizing database management tools (e.g., Slate, Salesforce or Handshake) preferred. Experience in recruiting, employer relations, event planning in a corporate or university environment preferred.

Campus Security Authority Responsibilities :

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position / Schedule Requirements :

Evening work occasionally, Overtime occasionally, Weekend work occasionally

Special Instructions :

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.