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Patient services representative Jobs in Oklahoma City, OK
- Promoted
Patient Services Representative-Neurology
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Position Details
Req ID : req19246
Position Title :
Patient Services Representative-Neurology
Position Type : Staff Full-Time
Position Number : GS9949
OSU Campus :
Tulsa - Center for Health Sciences / OSU Medicine
Department :
Department of Medicine
Location Address :
700 N. Greenwood Ave.
Tulsa, Oklahoma, 74106
United States
Hiring Supervisor : Hiring Range :
Contingent upon available funding) :
15.00 - 16.88, Hourly
Work Schedule :
Typically 8 hours per day, 5 days per week
Faculty Appt Period :
Job Summary :
Job Summary :
The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. The Patient Service Representative is under the overall on-sitesupervision of the clinic supervisor.
Patient Service Representative must have knowledge of all areas related toinsurance and front office work. Excellent customer service skills andgood communication skills. Ability to multi-task while providing good patientcare. Good computer skills and ability to learn new computer systems as needed.Primary skills include verbal and written communication with patients topromote continuity of care and follow-up as well as daily retrieval andscanning / filing of clinical encounter forms and reports for use by clinic staffduring patient care activities.
Environmental Hazards :
Possible exposure to hazardous material, hot and cold, blood borne pathogens.
Physical Requirements :
Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
Special Instructions to Applicants
IMPORTANT! APPLICANTS PLEASE READ !
For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information.
In addition, OSU Medicine’s Customer Service Philosophy is :
We enrich lives by providing compassionate care and amazing service to every life we touch.”
We achieve our service standards with employee behaviors centered on safety , courtesy , presentation , and efficiency .
Safety is :
- Be aware of environment
- Be intentional in your actions
- Ensure accuracy
- Mitigate potential hazards
Courtesy is :
Presentation is :
Efficiency is :
Education & Experience
Position Qualifications :
Required :
Preferred :