Patient services representative Jobs in St Louis, MO

Job Description :

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions.
• The Phlebotomist Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The Phlebotomist Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The Phlebotomist Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

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