Talent.com

Patient services representative Jobs in Sunnyvale, CA

Create a job alert for this search

Patient services representative • sunnyvale ca

Last updated: 3 hours ago

Patient Service Representative

My Best HomecareSan Jose, California, United States
$25.00 hourly
Full-time
Quick Apply

POSITION: PATIENT SERVICE REPRESENTATIVE (CUSTOMER SERVICE REPRESENTATIVE).HOURLY PAY RANGE: $25 to $30 based on experience.THIS IS NOT A REMOTE WORK POSITION.This position requires regular and pre... Show more

Member Services Representative

Crunch - Bay AreaSunnyvale, CA, US
$19.00 hourly
Part-time

Proficient reading and writing skills.Strong customer service skills.Greet all members & guests with a smile and wish them well as they exit the club.Check in all members and guests in accordan... Show more

Patient Service Representative

California Rehab & Sports Physical TherapyPalo Alto, CA, US
$20.00 hourly
Full-time

Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit & hire a Patient Services Representative.PRN brings together some of the most trusted PT brands across the West ... Show more

Supervisor, Food Services - Patient Dining

Stanford Health CarePalo Alto, CA, United States
$37.82 hourly
Full-time

Lead a team that transforms everyday meals into moments of care and connection.As a Patient Dining Supervisor, you'll play a direct role in enhancing the healing experience by delivering service th... Show more

 • New!

Financial Services Representative

MONTERRA CREDIT UNIONEast Palo Alto, CA, US
Full-time

Job DetailsJob Location: East Palo Alto Branch - East Palo Alto, CA 94303 Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization... Show more

 • Promoted

Patient Service Representative

ZOLL LifeVestSan Jose, CA, US
$30.00 hourly
Full-time
Quick Apply

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ... Show more

Technical Services Representative

ACM Chemistries, Inc.San Jose, CA, US
Full-time
Quick Apply

Field-Based | Southwest Territory Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?.We’re hiring a Technical Services Repre... Show more

Patient Service Representative/ Medical Assistant

VIP Medical GroupSan Jose, California, United States, 95128
$23.00 hourly
Full-time
Quick Apply

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists.Each of our brands focuses on providing specialized, minimally invas... Show more

Director of Patient Care Services, Hospice

Sutter HealthSaratoga, CA, United States
$168,958.41 yearly
Full-time

We are so glad you are interested in joining Sutter Health!.Organization: SCAH-Sutter Care at Home - Bay.Successful candidate will have solid Hospice experience, preferably in a leadership role.Shi... Show more

Director of Patient Care Services - San Jose

Focus HealthSan Jose, CA, US
Full-time

Director of Patient Care Services (DPCS) – San Jose, CA.Make a lasting impact on patient care.Focus Home Health is seeking an experienced and compassionate Director of Patient Care Services (DPCS) ... Show more

 • New!

Patient Care Coordinator

TradeJobsWorkForce95112 San Jose, CA, US
Full-time

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities... Show more

 • Promoted

Financial Services Representative - State Farm Agent Team Member

Joe Frangieh - State Farm AgentCampbell, CA, US
$70,000.00 yearly
Full-time

State Farm Agent Financial Services Representative Team Member.Are you naturally outgoing, energetic and customer focused? Looking to expand on your financial services experience or enhance your pr... Show more

Supv Patient Access- FT - Days - Patient Access

El Camino HealthMountain View, CA, United States
$46.14 hourly
Full-time

El Camino Health Job Opportunity.El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.We are proud of ou... Show more

Guest Services Representative - Shoreline Amphitheatre (Seasonal 2026)

Live Nation Worldwide, Inc.Mountain View, CA, USA
Part-time

The Guest Services Representative will proactively interact with guests by providing information and assistance to promote enjoyable experiences for venue guests.Communicate venue information about... Show more

Remote Patient Financial Services Leader - AI Trainer ($92-$92 per hour)

MercorSanta Clara, California, US
$92.00 hourly
Remote
Full-time

Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems.We are seeking experienced Patient Collections and Patient Financial Services leaders to e... Show more

Patient Care Representative

Silicon Valley Medical DevelopmentMountain View, California, United States, 94040
$29.00 hourly
Full-time

El Camino Health Medical Network is currently seeking a talented Patient Care Representative to join our growing healthcare team!.El Camino Health Medical Network is recruiting full-time Patient Ca... Show more

Director of Patient Care Services

Anchor Health, LLCPalo Alto, CA, United States
Full-time

Director of Patient Care Services (Hospice).A well-established and compassionate hospice care provider is seeking a dedicated Director of Patient Care Services (DPCS) to lead our clinical operation... Show more

Remote Patient Financial Services Leader - AI Trainer ($92-$92 per hour)

MercorMilpitas, California, US
$92.00 hourly
Remote
Full-time

Mercor is working with a leading AI research lab to improve the capabilities of next-generation AI systems.We are seeking experienced Patient Collections and Patient Financial Services leaders to e... Show more

People also ask
The highest-paying jobs are:
Patient Service Representative

Patient Service Representative

My Best HomecareSan Jose, California, United States
30+ days ago
Salary
$25.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
POSITION: PATIENT SERVICE REPRESENTATIVE (CUSTOMER SERVICE REPRESENTATIVE)HOURLY PAY RANGE: $25 to $30 based on experienceTHIS IS NOT A REMOTE WORK POSITION

This position requires regular and predictable attendance at our San Jose, California location. Applicants must be able to reliably commute to our office by 9:00 AM Monday through Friday and perform all essential job duties on-site.
My Best Homecare is a leading provider of in-home respiratory medical equipment, specializing in both non-invasive and invasive ventilation, airway clearance therapy, oxygen therapy, and comprehensive respiratory support for patients with complex respiratory conditions.

Our mission is to improve the quality of life for patients and families through compassionate care, clinical excellence, and responsive customer service.

Position Summary:The Patient Service Representative (PSR) serves as a primary point of contact for patients, caregivers, case managers, physicians, hospitals, and other health care professionals. This role is responsible for coordinating patient services, handling incoming and outgoing calls, processing orders, scheduling services, and ensuring exceptional customer service throughout the patient care journey.

The successful candidate will demonstrate reliability, strong customer service skills, attention to detail and organization, professionalism, and the ability to work effectively in a fast-paced healthcare environment.

Essential Duties & Responsibilities:
  • Answer inbound phone calls in a professional and compassionate manner.
  • Process orders, coordinate patient intake, scheduling, and follow-up services or home visits.
  • Verify and document patient demographics, insurance information, and request insurance authorizations as needed.
  • Communicate with the referral care team regarding medical documentation requirements and order status.
  • Obtain and upload required medical documentation and physician orders as directed by the supervisor or director.
  • Maintain accurate, timely, and thorough documentation of all internal and external communications.
  • Process routine patient supply orders per company policy.
  • Assist patients with questions regarding respiratory equipment, supplies, deliveries, and services.
  • Escalate urgent or unresolved patient concerns in a timely manner.
  • Demonstrate a willingness to assist team members across departments as needed, supporting organizational priorities and taking on additional responsibilities as assigned by the management team.
  • Ensure HIPAA compliance and patient confidentiality at all times.
  • Participate in departmental meetings, training, and quality improvement initiatives.

Qualification Requirements:
  • High school diploma or equivalent.
  • Minimum 1 year of customer service, healthcare, medical office, call center, or DME experience.
  • Strong verbal and written communication skills.
  • Excellent phone etiquette and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic computer proficiency, including Microsoft Office.
  • Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:
  • Experience in Home or Durable Medical Equipment, respiratory care, healthcare, or medical billing.
  • Familiarity with Medicare, Medi-Cal, CCS, and commercial insurance processes.
  • Basic knowledge of respiratory equipment such as portable ventilators, home oxygen therapy, etc.
  • Due to the significant number of Spanish-speaking patients served by MBHC, bilingual English/Spanish skills are preferred.

Work Environment:
  • Fast-paced healthcare office environment.
  • Frequent phone and computer use.
  • Interaction with patients and caregivers experiencing medical challenges.

Physical Requirements:
  • Ability to sit for extended periods while using a computer and telephone.
  • Ability to communicate effectively by phone and in person.
  • Ability to occasionally lift up to 15 pounds.
  • Ability to travel between office locations as needed.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Why Join MBHC?
  • Opportunity to make a meaningful difference in patients’ lives.
  • Supportive team-oriented culture.
  • Career growth opportunities.
  • Competitive compensation and benefits.
  • Work alongside experienced respiratory therapists and other healthcare professionals.
  • Opportunity to support one of the most clinically advanced home respiratory programs.
  • Be part of a well-respected respiratory DME organization serving patients since 2005.

Benefits:
  • Medical, dental, vision, and life insurance.
  • Paid holidays and paid time off.
  • Retirement plan participation.

Applicants must be legally authorized to work in the United States and must successfully complete all required pre-employment screenings which may include verification of work authorization, employment and professional reference verification, education verification, drug screening (if applicable to the position and permitted by law), compliance with company confidentiality, HIPAA, and patient privacy policies, and a criminal background check conducted only after a conditional offer of employment and in accordance with applicable California law.My Best Homecare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, or any other status protected by federal, state, or local law.



    About My Best Homecare:

    My Best Homecare is a premier complex respiratory care provider for home medical equipment. Our sole mission is to provide the best available home respiratory medical equipment, service, and support for patients living at home.