Job Description
Job Description
Description : About the position :
Work as a compassionate mid office team member who provides patient care under the direct supervision of the providers.
Apply today to join our talented and experienced team who deliver exceptional healthcare services under the direct supervision of our providers.
A few highlights of what we offer :
Health benefits (vision, dental, short-term and long-term disability), 401k, PTO, mileage program for travel, and development and training opportunities. Engage with a caring team that provides recognition for positive efforts and exceptional work / service.
The position will remain open until all vacancies are successfully filled.
Hiring Event is in person Thursday, 3 / 13 / 25. Once application is received additional details will be emailed accordingly.
Hiring Event Details :
- Please apply to participate in the hiring event. Details to be provided via email with additional details for the event.
Responsibilities :
Performs medical assistant procedures assists the providers with patients, including preparing patients and the examination rooms, taking initial medical history for the chart, taking vital signs, and explaining the process to the patients.Undertake front office and clerical duties such as assisting patients with paperwork, verifying patient demographics and insurance benefits, and performing billing and bookkeeping functions.Assists provider in all special procedures, including minor surgery, as required.Outlines care instructions to patients as instructed by provider.Assists with any procedures that have been taught through formal training or by provider.Updates medical records in accordance with procedures and forms.Follows HIPAA guidelines for patient confidentiality and follows principles of medical ethics for medical assistant.Keeps rooms stocked with adequate medical supplies, washes and dries instruments used, and prepares sterilization as required.Clean wounds, draws labs, electrocardiograms, and applies dressings and splints as directed by provider.Assists patients any time an urgent need is apparent or as directed by supervisory staff.Assists in lab procedures under the supervision of provider or which training has been given.Other duties may consist of notifying patients of lab results, giving vaccines, immunizations and medications prescribed by the doctor; lab work consisting of throat cultures, hematocrits, and urinalysis.Responsible for proper handling and storage of all medications stored in the office.Complete required trainings as assigned by the organization.Other duties as assigned.Requirements :
Demonstrates empathetic and superior communication skillsExhibits outstanding customer service and patient careCan effectively act as a liaison between patients and providersAbility to work in a fast-paced environment and multi- taskFollows established office routines and policiesWorking knowledge of medical terminologyUnderstanding of ethics of confidentiality / HIPAADisplays a courteous and friendly attitude to patients and team membersPerforms other admin related duties as assignedAbility to help assist with front office duties as needed / requestedCross train between front office and mid office responsibilities as needed to ensure a synced clinicRegularly interacts with providers / team members / patients via face to face or electronicallyEducation and Qualifications :
High School Diploma or equivalent, requiredCurrent CPR / BLS certification, requiredCurrent mid office position certification, requiredExperience with EPIC, strongly preferredWorking knowledge of medical terminology, strongly preferredWork Environment :
This job operates in a professional medical environmentOn-site positionConsistent use of technology throughout shift to complete assigned work tasksFrequent use of working on a computer to complete assigned work tasksRegularly interacts with providers / team members / patients via face to face or electronicallyAbility to move supplies and office equipment (up to 20 pds)Work Schedule and Travel :
Typical Work Schedule : 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shiftEvery other weekend requiredOvertime hour availability based on patient volume and clinic needsRegional staffing requires travel within region. Travel outside region may be required based on volumes and clinic needsMileage program available for eligible movementMay require traveling to clinic locations outside preferred region during trainingThis position is for the person who :
Thrives working in fast-paced, high growth environmentHas a passion for helping people and a servant’s heartEnjoys meaningful work that truly impacts the lives of others and the communityAgile with the ability to adapt in a sometimes everchanging environmentStrives to foster a positive work environment for team members and patientsLooks to improve the working environment and processesEngages with management to discuss new ideas and suggestionsAbout the Organization :
Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We’re here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You’d be a great fit for TGH Urgent Care if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community.
As part of the hiring process : a background and drug screen will need to be successfully completed. Required certifications will need to be provided at time of initial interview.
