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Peer support specialist Jobs in Lafayette la

Last updated: 1 day ago
Remote Energy Efficiency Customer Support Specialist

Remote Energy Efficiency Customer Support Specialist

ClearesultLouisiana
$17.00 hourly
Remote
Full-time
Show moreLast updated: 30+ days ago
Project Support

Project Support

Aldridge ElectricLouisiana, US
Show moreLast updated: 30+ days ago
  • Promoted
INTAKE SPECIALIST

INTAKE SPECIALIST

Cardiology Specialists of AcadianaLafayette, LA, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Recruiting Specialist

Recruiting Specialist

Advantage ResourcingLafayette, LA, United States
Show moreLast updated: 3 days ago
Part Time Supplemental Instruction / Peer Tutor Coordinator

Part Time Supplemental Instruction / Peer Tutor Coordinator

Ivy Tech Community CollegeLafayette
Part-time
Show moreLast updated: 30+ days ago
  • Promoted
Sales Support Analyst

Sales Support Analyst

Global Data SystemsLafayette, LA, United States
Full-time
Show moreLast updated: 4 days ago
Maintenance Support.

Maintenance Support.

CargillBreaux Bridge, Louisiana
$17.00–$18.00 hourly
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Member Specialist

Member Specialist

Walmart, Inc.LAFAYETTE, LA, United States
Full-time
Show moreLast updated: 2 days ago
Care Specialist Peer Support

Care Specialist Peer Support

Upward HealthLafayette, Louisiana, United States, 70501
Show moreLast updated: 29 days ago
  • Promoted
New Jersey Licensed Peer Support Specialist

New Jersey Licensed Peer Support Specialist

VirtualVocationsLafayette, Louisiana, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
Seasonal Customer Support Specialist

Seasonal Customer Support Specialist

COMPLETEFUL TECHNOLOGIES LLCLafayette, LA, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
OPERATIONS LEADERSHIP SUPPORT SPECIALIST -RN (HOME HEALTH)

OPERATIONS LEADERSHIP SUPPORT SPECIALIST -RN (HOME HEALTH)

LHC GroupLafayette, LA, United States
Full-time
Show moreLast updated: 1 day ago
Bilingual WAH Customer Support Specialist

Bilingual WAH Customer Support Specialist

EveriseLouisiana
Remote
Full-time
Show moreLast updated: 7 days ago
  • Promoted
Client Support Associate

Client Support Associate

Jackson Hewitt - EMRLafayette, LA, US
$18.00 hourly
Full-time +1
Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist (Remote)

Customer Support Specialist (Remote)

D Aceto Services LLCLafayette, Louisiana
Quick Apply
Show moreLast updated: 30+ days ago
Billing Support

Billing Support

Acadian AmbulanceLafayette, LA, US
Full-time
Show moreLast updated: 15 days ago
  • Promoted
Member Specialist

Member Specialist

WalmartLAFAYETTE, LA, United States
Full-time
Show moreLast updated: 2 days ago
Health Information Systems Support Specialist

Health Information Systems Support Specialist

Oceans HealthcareLafayette, LA, United States
Show moreLast updated: 30+ days ago
Admissions Specialist - PRN (Weekend Support)

Admissions Specialist - PRN (Weekend Support)

Acadia HealthcareLafayette, LA, USA
Part-time
Show moreLast updated: 30+ days ago
Support Technician

Support Technician

Dave & Buster’s, Inc.Lafayette, LA, DB
Part-time
Show moreLast updated: 30+ days ago
Remote Energy Efficiency Customer Support Specialist

Remote Energy Efficiency Customer Support Specialist

ClearesultLouisiana
30+ days ago
Salary
$17.00 hourly
Job type
  • Full-time
  • Remote
Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

  • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
  • 401(k) with company match
  • Paid vacation, sick, personal and parental leave time
  • Paid Volunteer Time : giving back to our communities is important to us
  • Employee Recognition Program – convert your recognition points into gift cards
  • Employee Assistance Program – offers benefits to help you manage daily responsibilities
  • Access to on-demand training courses to advance further in your career

Job Description

This position is remote and can be located anywhere where posted.

We are looking for a talented individual…

To join our team as an Energy Efficiency Customer Support Specialist! This isn’t your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!

How we’re different…

  • Each customer interaction focuses around energy efficiency
  • You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and / or status updates
  • Each call can be a different utility customer and require a different type of service
  • Wide range of support scripts – verbatim, talking points, or simple usage guides
  • Some programs utilize chat / email interactions with customers
  • Personal performance data and progress accessible in real time
  • What you can apply Day 1…

  • Experience handling inbound or outbound voice calls
  • Expertly navigating a script
  • Supporting customers and tech inquires
  • Comfort with a committed schedule with set lunches and breaks
  • Appreciation for goals and performance metrics
  • Exciting candidates have…

  • High School Diploma or GED (required)
  • Ability to type 35+ WPM
  • No attendance or punctuality concerns
  • Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
  • Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound / outbound sales environment preferred
  • Sales-oriented with a focus on customer service satisfaction
  • How can I help you?” attitude
  • Remote Work Requirements :

  • We provide a laptop, software, and all necessary equipment
  • Home Internet requirements : Internet speed that meets our minimum standard : 10 Mbps upload / 20 Mbps download / 99% latencyGoogle : ‘free speed test’ if you are unsureAbility to hardwire internet, plug directly into router
  • Environment : Dedicated home office space, free of personal disruptionsTwo power connections
  • You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours
  • Compensation :

    17 / hour + $65 / month internet stipend

    Compensation Range

    Currency

    Type

    Hourly

    Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.

    Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.