Operations Manager -- Construction Restoration
PuroClean of Charleston is rebuilding a Charleston restoration operation with a high bar for execution and ethics. This role is for a proven restoration operator who can lead teams, drive quality, and run tight operations inside the insurance-driven claim cycle. Own day-to-day production operations across mitigation, drying, demolition, mold remediation, and reconstruction coordination. You'll lead technicians/estimators/subs, enforce standards, and ensure jobs move fast, clean, and profitable, without compromising customer experience.
Key Responsibilities
- Operational Leadership
- Team & Field Management
- Claims & Documentation
- Safety, Compliance, and Customer Experience
- Financial & Profitability Ownership
Qualifications
- 7 or more years of restoration operations experience (water/mold/fire; full-service preferred)
- Strong understanding of claim workflows and operational discipline
- Comfort leading teams with metrics/KPIs and accountability
- Experience coordinating a rebuild is a major plus
- CAT surge experience (hurricanes/floods/freezes) a plus
- Valid driver's license and acceptable driving record
- Willing to complete a background check upon a conditional offer
Pay, Benefits & Growth
- Full-time, W-2 employment.
- Base salary + performance bonus potential (target total $80,000 to $125,000+)
- Bonus based on profitability, cycle time, and KPI performance
- Performance-based bonus opportunity
- PTO/holidays and healthcare options (final details confirmed during hiring)
- Training/certification support and meaningful autonomy as the operation scales
Compensation: $80,000.00 - $125,000.00 per year
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
PuroClean Disaster Restoration of Charleston, locally owned and operated by Mark & Dawn Erickson, is the Lowcountry leader in disaster restoration services. We have been very blessed with consistent growth of our business and loyal customers over the years. Our team has worked hard to earn us the solid reputation as the industry leader in our area and are the reason that our honesty, hard work and strong knowledge base for this industry have added to our success. Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM. "We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.