People operations Jobs in Thornton, CO

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values :

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

The GTM / Client Operations team works cross-functionally to bring excellence to the way FareHarbor’s client-facing teams operate. As a CRM Operations Specialist, you’ll take ownership of the systems, processes, and monitoring that ensure the quality, accuracy, and reliability of our CRM data. You’ll play a key role in supporting the foundation of how we track, forecast, and measure business performance. With a deep understanding of how CRM data connects across teams and tools, you’ll help identify and resolve issues, design scalable controls, and partner closely with stakeholders across client-facing teams, Data Engineering, and BI. Your attention to detail and systems-thinking mindset will help ensure our teams can trust the data they use every day.

What you’ll do here :

Requirements :

Benefits

Salary Range : $52,160-$78,240, plus 10% bonus potential

Application Deadline : July 11, 2025

Please note you must be authorized to work in the United States for this position.