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Performance analyst Jobs in Miami, FL

Last updated: 16 hours ago
Customer Performance Analyst

Customer Performance Analyst

Entrust CorporationFlorida,United States
Full-time
Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise h...Show moreLast updated: 30+ days ago
Sr. Performance Analytics Analyst.

Sr. Performance Analytics Analyst.

Carnival Corporation and plcMiami, Florida
$60,600.00–$90,000.00 yearly
Full-time
The Senior Analyst, Performance Analytics is a key contributor to the success of Carnival Cruise Line by providing a strong professional presence, technical expertise, and a business / operational fo...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Performance Coach

Performance Coach

Bommarito Performance SystemsMiami, FL, US
Full-time
Bommarito Performance Systems provides industry-leading services, information, and destination location facilities for all athletes and fitness enthusiasts and those in need of medical and / or rehab...Show moreLast updated: 16 hours ago
Head, Performance Marketing

Head, Performance Marketing

PicsArt, Inc.Miami, FL, United States
Full-time
This is an exciting opportunity to join a fast-paced and dynamic tech company.Picsart is the world's #1 creative platform and social editing app with a huge 150+ million monthly active users and an...Show moreLast updated: 7 days ago
  • Promoted
  • New!
Sales Associate - Performance Incentives

Sales Associate - Performance Incentives

Macy’sMiami, FL, United States
Full-time
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...Show moreLast updated: 18 hours ago
  • Promoted
Performance and Operations Manager

Performance and Operations Manager

The Ward Law Group, PLHialeah, FL, US
Full-time
The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal i...Show moreLast updated: 4 days ago
Practice Performance Partner

Practice Performance Partner

Unified Women’s HealthcareFlorida, United States
This is a Remote role, but candidates must be located in Florida or Georgia • • Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicia...Show moreLast updated: 30+ days ago
  • Promoted
ENGINEER OR PRINCIPAL ENGINEER – FLUID PERFORMANCE SIMULATION ANALYST

ENGINEER OR PRINCIPAL ENGINEER – FLUID PERFORMANCE SIMULATION ANALYST

Northrop GrummanFL, United States
$142,900.00 yearly
Full-time
Melbourne, Florida, United States of America.No- Teleworking not available for this position.Shift (United States of America). Relocation assistance may be available.At Northrop Grumman, our employe...Show moreLast updated: 2 days ago
Head, Performance Marketing

Head, Performance Marketing

MediabistroMiami, FL, United States
Full-time
This role is critical in driving scalable and sustainable growth by leveraging data-driven strategies across multiple digital marketing channels. As a key leader within the marketing team, you will ...Show moreLast updated: 7 days ago
  • Promoted
Retailer Performance Manager

Retailer Performance Manager

VerizonMiami, FL, United States
A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show moreLast updated: 19 days ago
  • Promoted
Director, Performance Management

Director, Performance Management

Lennar HomesMiami, FL, US
$30,000.00 yearly
Full-time
Director, Performance Management.Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and As...Show moreLast updated: 1 day ago
Clinical Performance Nurse

Clinical Performance Nurse

Tal HealthcareRemote, FL, US
$80,000.00–$100,000.00 yearly
Remote
Permanent
Quick Apply
Our client, a physician-owned practice of physiatrists improving patient outcomes in skilled nursing facilities across the country, is hiring a Clinical Performance Nurse.Miami, Fort Lauderdale, &n...Show moreLast updated: 30+ days ago
Performance Engineering Specialist

Performance Engineering Specialist

Atlas Air, IncMiami
$58,850.00–$79,450.00 yearly
Provide operations-critical support to ensure that dispatch and operational control functions are running in the most efficient and cost effective manner possible. Evaluate technical, performance an...Show moreLast updated: 30+ days ago
Performance Dietitian

Performance Dietitian

IMG AcademyBollettieri Blvd, Florida 34210, USA
Bollettieri Blvd, Florida 34210, USA Req #500 Thursday, June 20, 2024.Named by Sports Business Journal as one of the Best Places to Work in Sports in 2024, IMG Academy is the world's leading sports...Show moreLast updated: 30+ days ago
  • Promoted
Senior Casino Performance Analyst

Senior Casino Performance Analyst

Norwegian Cruise Line Holdings Ltd.Miami, FL, United States
Full-time
Responsible for conducting thorough analysis of Casino Gaming areas.Generate insightful and actionable reports that inform and guide business decisions within the overall Casino Operation.Develop s...Show moreLast updated: 4 days ago
  • Promoted
Director, Performance Management

Director, Performance Management

LennarMiami, FL, United States
$30,000.00 yearly
Full-time
Director, Performance Management.Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and As...Show moreLast updated: 4 days ago
  • Promoted
Performance Marketing Manager

Performance Marketing Manager

10X Health SystemMiami, FL, US
Full-time
X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being.With a p...Show moreLast updated: 5 days ago
  • Promoted
Provider Performance Improvement Specialist

Provider Performance Improvement Specialist

McKinsey & CompanyMiami, FL, United States
$192,000.00 yearly
Full-time
Provider Performance Improvement Specialist.Helping healthcare providers transform performance in labor, external spend, clinical operations, and capital through our unique combination of deep indu...Show moreLast updated: 3 days ago
Concierge / Performance Associate

Concierge / Performance Associate

SedgwickRemote, Florida, US
Full-time
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.A career at Sedgwick means experiencing our culture of caring.It means having fle...Show moreLast updated: 30+ days ago
Senior Analyst, Performance Assessment

Senior Analyst, Performance Assessment

American Red CrossFL
Full-time
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networ...Show moreLast updated: 30+ days ago
Customer Performance Analyst

Customer Performance Analyst

Entrust CorporationFlorida,United States
30+ days ago
Job type
  • Full-time
Job description

The Company :

Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe : Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

Our Customer Performance Analysts play a crucial role in maintaining the high standards of Onfido's products and services. They combine a comprehensive understanding of our offerings with a strong focus on data analysis to identify trends and areas for product performance improvement. The role involves deep diving into large datasets to uncover actionable insights and drive resolutions by coordinating with internal teams. You will be the go-to person for addressing any emerging customer issues related to product performance, ensuring timely and effective solutions. This role focuses on efficient, empathetic communication with customers, quick response times, customer satisfaction, and meticulous problem-solving.

This role is eligible to be hired in the CST or EST time zones within the US.

Responsibilities :

Customer Interaction and Support

Develop a deep understanding of Onfido’s product suite and product performance metrics.

Recommend solutions to meet customer objectives and enhance their experience.

Communicate effectively with customers to understand their needs and capture essential details for timely resolution.

Problem Solving and Investigation

Serve as the primary contact for any emerging customer issues related to product performance.

Identify actionable insights to resolve issues through data analysis and improve customer satisfaction.

Collaborate with cross-functional teams to ensure customer requirements are understood and addressed.

Participate in internal and external meetings with stakeholders to discuss product performance and improvements.

Product Performance Monitoring

Proactively monitor key metrics for Onfido's solutions.

Coordinate with internal teams to address and resolve product performance issues.

Qualifications : Basic Qualifications

Strong analytical skills with the ability to generate insights from large datasets.

Able to present insights and technical concepts to both technical and non-technical stakeholders

Structured approach to work and ability to meet tight deadlines.

Driven personality with a can-do attitude and growth mindset.

Collaborative approach, comfortable working cross-functionally.

Quick learner with a hunger for continuous learning and development.

Preferred Qualifications

Bachelor’s degree in a STEM field or any discipline with a focus on data analysis

Advanced skills in MS Excel or Google Sheets; familiarity with Looker or similar business analytics tools.

Knowledge of SQL.

Prior experience in a technology-related role, particularly with Machine Learning and Engineering teams.

Project management skills, including timeline management and effective stakeholder communication.

Compensation Range :

The pay range for this position is 50000 - 89000 Pay ranges will vary and will be set in the applicable currency. Actual compensation will be determined based on geographic location, education, skills and experience. Please speak with the recruiter for more details.

Entrust is an EEO / AA / Disabled / Veterans Employer

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter : Richa Srivastava