Remote Pharmaceutical sales Jobs in Grand Rapids, MI

Supervisor, Automation (Nights)

Requisition ID : 71014

Date : Nov 25, 2025

Location : Walker, Michigan, US

Department : Maintenance

Description :

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will supervise technicians in a manufacturing environment and be responsible for maintaining equipment of automated assembly lines. You will be the first point of contact during the escalation of any technical issues regarding automation during your teams' shifts and will be responsible for teaching and encouraging growth in all night shift technicians.

Essential Duties and Responsibilities

Ensures effective employee relations. Provides employee coaching, development, and performance reviews. Administers the hiring, termination, and disciplinary process for night shift technicians under your supervision. Resolves employee issues through problem resolution.

Responsible for ensuring applicable training and compliance associated with work area and products.

Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift.

Lead and mentor technician team to achieve site and department goals in a fast-paced environment.

Routinely evaluate and review employee performance.

Technical and hands-on automated equipment troubleshooting, repair, and improvements.

Analyze data to drive improvements, determine prioritization, and identify opportunities.

Lead and provide mentorship in root cause and corrective action (RCCA).

Assess and perform / schedule technical training, including electromechanical systems, pneumatics, servos, PLCs, schematic reading / interpretation, new technology, etc.

Assist engineering to develop design concepts for new automation.

Provide engineering assistance to ensure machinery and processes are at an optimum level.

Promote and support a Lean Manufacturing environment within the facility.

Research new technologies and methodologies to use in the facility.

Provide a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.

Conform with and abides by all regulations, policies, work procedures, instruction, and all safety rules.

Exhibit regular, reliable, punctual and predictable attendance.

Perform other duties as assigned based on business needs.

Education

• Associates in Engineering or Science field is preferred.

Work Experience

Experience : 5-8 years of experience

2+ years of managerial or supervisory experience in manufacturing environment required.

Knowledge of manufacturing processes, workflows, production equipment and industrial techniques.

Must have effective problem solving and interpersonal skills.

Preferred Knowledge, Skills and Abilities

Strong leadership skills and interpersonal skills to communicate with peers.

Possess broad based knowledge to successfully troubleshoot, diagnose, and solve problems that relate to mechanical, electrical, and pneumatic systems.

Experience in medical device industry or other regulated industry.

Ability to remain calm while working under pressure.

Demonstrate knowledge concerning general safety protocol and procedures.

Knowledge of quality systems requirements, FDA Quality System Regulation, cGMP, and ISO 9002.

Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.

Support and contribute in Lean Sigma programs and activities towards delivery of the set target

Able to comply with the company's safety policy and quality policy at all times.

Additional Requirements

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and / or a pre-employment drug screening.