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Phone operator Jobs in Boston, MA
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Inbound Phone Sales Representative
A Place For MomBoston, MA, US- Promoted
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CNAs / HHAs - Schedule your phone interview today!
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A Place For MomBoston, MA, US- Full-time
Company Description
A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation's largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.
Our employees live the company values every day :
- Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
- Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow.
- Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team.
- Win The Right Way : We see organizational integrity as the foundation for how we operate.
- Embrace Change : We innovate and constantly evolve.
Job Description
What you will do
What will make you successful :
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications
Additional Information
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation
401(k) plus match
All candidate information will be kept confidential in accordance with EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov / E-Verify
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