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Phone sales Jobs in Long Beach, CA

Last updated: 16 hours ago
(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)

(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)

Blue Shield of CaliforniaLong Beach, CA, United States
Full-time
Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our members who need help navigating their Blue Shield of California Medi-Cal Insurance Coverage.The Medi-Cal Call Cente...Show moreLast updated: 30+ days ago
  • Promoted
Sales Manager

Sales Manager

VESTISParamount, CA, United States
Full-time
Lead a team of sales professionals in Paramount, CA and drive profitable sales growth in assigned territory; Recruit, develop, coach, and support new and existing Account Executives, and ensure tha...Show moreLast updated: 10 days ago
  • Promoted
Sales Manager - MIDWEST

Sales Manager - MIDWEST

The Travel CorporationCypress, CA, US
$74,000.00–$82,000.00 yearly
Full-time
We are driven by service through PASSION, PEOPLE & PURPOSE.We have been making travel matter for over 100 years.The Travel Corporation is made up of a team of individuals with a shared goal of ...Show moreLast updated: 2 days ago
  • Promoted
Construction Coordinator

Construction Coordinator

Sonic Internet + PhoneBellflower, CA, US
$27.00–$31.00 hourly
Full-time
Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the indust...Show moreLast updated: 17 days ago
  • Promoted
Sales Manager

Sales Manager

Aramark Uniform ServicesParamount, CA, US
$90,000.00–$100,000.00 yearly
Full-time
Lead a team of sales professionals in.Recruit, develop, coach, and support new and existing Account Executives, and ensure that they meet their weekly activity guidelines to achieve high performanc...Show moreLast updated: 10 days ago
  • Promoted
Sales Representative

Sales Representative

California Conceptslong beach, CA, United States
$52,000.00–$62,000.00 yearly
Full-time
A Sales Representative is responsible for providing exceptional customer service, driving sales, and ensuring a positive experience for customers. This role requires a combination of product knowled...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Phone Orders Fulfillment Clerical Entry Level

Customer Service Phone Orders Fulfillment Clerical Entry Level

Common Sense Herbal ProductsTorrance, CA, United States
Full-time
The job is an entry level position in an office setting.We are looking for someone with great communication skills, proficient / advanced online / computer knowledge, typing, and writing skills.They al...Show moreLast updated: 4 days ago
  • Promoted
Sales Coordinator

Sales Coordinator

Atrium HospitalityLong Beach, CA, US
$24.00–$28.32 hourly
Full-time
Long Beach Hilton701 W Ocean Boulevard Long Beach, CA 90831 Sales CoordinatorFull time.Compensation is determined based on a variety of factors, including experience, skills, qualifications, and th...Show moreLast updated: 5 days ago
  • Promoted
SERVICE SALES

SERVICE SALES

Western States Fire Protection CompanyLakewood, CA, United States
$36.00–$48.00 hourly
Full-time
Western States Fire Protection (WSFP) and its subsidiaries are more than a company.We are a family of unique individuals committed to our purpose, our values, and each other.And we believe in makin...Show moreLast updated: 5 days ago
  • Promoted
  • New!
Insurance Sales

Insurance Sales

Farmers Insurance AgenciesLos Alamitos, CA, US
Full-time
As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need. Compensation for this position ...Show moreLast updated: 16 hours ago
  • Promoted
Sales Supervisor

Sales Supervisor

Steve MaddenTorrance, CA, US
$17.00–$21.00 hourly
Full-time
The Sales Supervisor supports the management team and performs all functional tasks as assigned.The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and As...Show moreLast updated: 19 days ago
  • Promoted
Sales Associate

Sales Associate

World MarketTorrance, CA, US
$17.28–$17.78 hourly
Full-time +1
For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to ar...Show moreLast updated: 29 days ago
  • Promoted
Sales Associate

Sales Associate

Vapor PointLong Beach, CA, United States
$90,000.00–$100,000.00 yearly
Full-time
Regional Sales Manager / Director of Sales.Vapor Point is a leader in vapor control, emissions management, and degassing solutions, serving refineries, chemical plants, terminals, and industrial fa...Show moreLast updated: 18 days ago
Phone Agent

Phone Agent

TEKsystemsLos Angeles,CA,90001,USA
Receptionist is responsible for assisting withinbound calls to the specialty office, the employee will be responsible forscheduling, cancellations, checking in patients, and assisting otherdepartme...Show moreLast updated: 30+ days ago
  • Promoted
Sales Associate

Sales Associate

United PacificGardena, CA, United States
Full-time
Retail Associate / Team Member] As a Sales Associate, you will : Assist in the operation of the facility in a safe, customer-focused, and profitable manner. Perform various duties including : Daily c...Show moreLast updated: 2 days ago
Outside Summer Sales Intern Long Beach

Outside Summer Sales Intern Long Beach

Lotus SalesLong Beach, CA, US
Full-time
At Lotus, one of our core values is personal growth — not just for our employees, but for our leadership as well.This internship is more than just a way to earn money. It’s an opportunity to push yo...Show moreLast updated: 30+ days ago
BDC Agent (Automotive) - Setting Appointments via Phone, Email and Text

BDC Agent (Automotive) - Setting Appointments via Phone, Email and Text

Harbor Auto GroupLong Beach, CA, US
$36,000.00–$66,000.00 yearly
We have fun at work, we treat people like family, and we give co-workers an opportunity to advance.WHAT IS AN AUTOMOTIVE SERVICE REPRESENTATIVE / BDC AGENT YOU ASK?. Business Development Center : We...Show moreLast updated: 30+ days ago
Workforce Planning Analyst

Workforce Planning Analyst

Kids Help PhoneCA
$52,500.00 yearly
Full-time
Service Operations Support & Optimization.Manager, Workforce Optimization.Are you enthusiastic about optimizing team performance and making a difference in the lives of others? As a.Kids Help Phone...Show moreLast updated: 30+ days ago
(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)

(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)

Blue Shield of CaliforniaLong Beach, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our members who need help navigating their Blue Shield of California Medi-Cal Insurance Coverage. The Medi-Cal Call Centers are open Monday – Friday from : am- : pm, including some holidays. If hired, you will be required to attend and complete a paid, mandatory virtual training. You must attend each day for hours, totaling hours per week for the required training period. Training hours are : Mon-Fri. After completion of training the agent may be required to continue working onsite or work remotely.

The following job summary will help you understand the candidates / people well suited to our Medi-Cal Call Center Team.

Job Summary :

Start Date October th

Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our members who need help navigating their Blue Shield of California Medi-Cal Insurance Coverage.

As a Medi-Cal Correspondence Phone Support, Intermediate, you are in charge of upholding our mission of providing service worthy of our family and friends. Our members look to you to help them navigate healthcare, providing empathy and advocacy. You are empowered to provide members with peace of mind that their current issue is resolved and that none are on the horizon. Medicare provides health coverage to individuals and older or those with a severe disability regardless of income, whereas Medi-Cal (California's state-run and funded Medicaid program) provides health coverage to those families with low income, as well as others who might be eligible for this program.

Successful CSRs deliver an effortless customer experience by :

  • Taking the lead – our CSRs take ownership of members' issues, relieving members' stress while guiding them to a quick and easy resolution.
  • Identifying future problems – not only do our CSRs solve the current member concern but they actively identify and solve any lurking complications the member may encounter after their first interaction.
  • Sharing insights with peers and management – our positive team culture relies on open communication to continuously improve how our work gets done.
  • Having fun! – our work is important, but we don't take ourselves too seriously. We love helping others and have a fun community dedicated to doing so!

You must also be :

Available to work a scheduled -hour shift, which includes scheduled breaks and a lunch period, also available to work an occasional holiday as part of your regularly scheduled shift

Patient with members who call into our Centers with a question or a problem

  • A good listener and not only answer the questions they ask you, but identify and answer questions the member may not be aware they needed
  • Comfortable using a computer with display monitors to allow you to navigate to multiple screens for information
  • Comfortable using Excel spreadsheets to calculate member premiums for health insurance
  • To multi-task using a computer; talking to the member, and entering member information into their online record
  • Your Work

    Responsibilities include :

  • Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
  • Compose routine and non-routine correspondence to answer benefits / provider inquiries in writing
  • Coordinate membership changes such as member's primary care physician
  • Perform routine to mid-level inventory reduction (, member inquiries, may initiate claim adjustments, respond to emails, etc.)
  • Review and analyze member claims for accuracy as well as member education on how benefits are applied
  • Participate in quality and efficiency workgroups to continuously improve quality member / customer satisfaction as requested
  • Proactively analyze available programs, determine program eligibility and connect the Member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists. Verify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriate. Engage members with their wellness plan options
  • Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
  • Provide prescription-related benefit coverage ( explanation of coverage or benefit summary related) : Provide prescription co-pays. Provide prescription formulary coverage information and utilization management requirements using web-posted printed formulary. Provide a brief description of coverage denial reasons and alternatives listed in the printed formulary. Perform prescription claim overrides
  • Provide deductible and max out of pocket information
  • Provide status of a prior authorization requests
  • Assist members may when and how to appeal a coverage decision
  • Other duties as assigned