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Phone sales Jobs in Long Beach, CA
(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)
Blue Shield of CaliforniaLong Beach, CA, United States- Promoted
Sales Manager
VESTISParamount, CA, United States- Promoted
Sales Manager - MIDWEST
The Travel CorporationCypress, CA, US- Promoted
Construction Coordinator
Sonic Internet + PhoneBellflower, CA, US- Promoted
Sales Manager
Aramark Uniform ServicesParamount, CA, US- Promoted
Sales Representative
California Conceptslong beach, CA, United States- Promoted
Customer Service Phone Orders Fulfillment Clerical Entry Level
Common Sense Herbal ProductsTorrance, CA, United States- Promoted
Sales Coordinator
Atrium HospitalityLong Beach, CA, US- Promoted
SERVICE SALES
Western States Fire Protection CompanyLakewood, CA, United States- Promoted
- New!
Insurance Sales
Farmers Insurance AgenciesLos Alamitos, CA, US- Promoted
Sales Supervisor
Steve MaddenTorrance, CA, US- Promoted
Sales Associate
World MarketTorrance, CA, US- Promoted
Sales Associate
Vapor PointLong Beach, CA, United StatesPhone Agent
TEKsystemsLos Angeles,CA,90001,USA- Promoted
Sales Associate
United PacificGardena, CA, United StatesOutside Summer Sales Intern Long Beach
Lotus SalesLong Beach, CA, USBDC Agent (Automotive) - Setting Appointments via Phone, Email and Text
Harbor Auto GroupLong Beach, CA, USWorkforce Planning Analyst
Kids Help PhoneCA(Medi-Cal) Correspondence Phone Support, Intermediate (Bilingual)
Blue Shield of CaliforniaLong Beach, CA, United States- Full-time
Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our members who need help navigating their Blue Shield of California Medi-Cal Insurance Coverage. The Medi-Cal Call Centers are open Monday – Friday from : am- : pm, including some holidays. If hired, you will be required to attend and complete a paid, mandatory virtual training. You must attend each day for hours, totaling hours per week for the required training period. Training hours are : Mon-Fri. After completion of training the agent may be required to continue working onsite or work remotely.
The following job summary will help you understand the candidates / people well suited to our Medi-Cal Call Center Team.
Job Summary :
Start Date October th
Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our members who need help navigating their Blue Shield of California Medi-Cal Insurance Coverage.
As a Medi-Cal Correspondence Phone Support, Intermediate, you are in charge of upholding our mission of providing service worthy of our family and friends. Our members look to you to help them navigate healthcare, providing empathy and advocacy. You are empowered to provide members with peace of mind that their current issue is resolved and that none are on the horizon. Medicare provides health coverage to individuals and older or those with a severe disability regardless of income, whereas Medi-Cal (California's state-run and funded Medicaid program) provides health coverage to those families with low income, as well as others who might be eligible for this program.
Successful CSRs deliver an effortless customer experience by :
- Taking the lead – our CSRs take ownership of members' issues, relieving members' stress while guiding them to a quick and easy resolution.
- Identifying future problems – not only do our CSRs solve the current member concern but they actively identify and solve any lurking complications the member may encounter after their first interaction.
- Sharing insights with peers and management – our positive team culture relies on open communication to continuously improve how our work gets done.
- Having fun! – our work is important, but we don't take ourselves too seriously. We love helping others and have a fun community dedicated to doing so!
You must also be :
Available to work a scheduled -hour shift, which includes scheduled breaks and a lunch period, also available to work an occasional holiday as part of your regularly scheduled shift
Patient with members who call into our Centers with a question or a problem
Your Work
Responsibilities include :