Join our team at Adorn Medical Spa, a leading provider in the Health, Wellness, and Fitness industry.We are seeking a Customer Service Support professional to assist our clients with their inquirie...Show moreLast updated: 3 days ago
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Join our team at Adorn Medical Spa, a leading provider in the Health, Wellness, and Fitness industry. We are seeking a Customer Service Support professional to assist our clients with their inquiries and provide exceptional service. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you. This is a remote job for US residents only!
Responsibilities :
Respond to customer inquiries via phone, email, and in-person
Assist clients with scheduling appointments and resolving issues
Provide product information and recommendations
Maintain a positive and professional attitude at all times
Collaborate with team members to ensure customer satisfaction
Handle a variety of customer service tasks, from order processing to pricing updates.
Support the sales and business development teams with customer service needs.
Prioritize and manage urgent tasks to ensure deadlines are met.
Knowledge, Skills, & Abilities :
Prior Epicor knowledge is a plus
Excellent written and verbal communication skills with the ability to communicate at the appropriate level across the organization.
Proficient with MS Office including Word, Excel, and PowerPoint
Ability to commit to a flexible schedule and prompt arrival to scheduled shifts.
Ability to follow verbal instructions
Ability to be cross trained in other departments to help with unexpectedly high demands.
Qualifications :
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and prioritize tasks effectively
Previous customer service experience preferred
Knowledge of the Health, Wellness, and Fitness industry a plus
If you are looking to make a difference in the lives of others and be a part of a dynamic team, apply now to join Adorn Medical Spa as a Customer Service Support!