Planning analyst Jobs in Miami, FL

Last updated: 1 day ago

Workforce Planning (WFM) Analyst

Overseas Adventure TravelFL

Materials & Planning Analyst

Aston CarterMedley,FL,33166,USA

$33.65–$36.05 hourly

Job Title : Materials & Planning Analyst.A top aerospace organization is looking to fill a Bill of Material Analyst (BOM) role. In this role, you're responsible for creating and maintaining Bill of M...Show moreLast updated: 30+ days ago

Promoted

Financial Planning Analyst

ACL DigitalMiami, FL, United States

Full-time

Location : Onsite in Miami, FL (5x / week ideal).Finance, Accounting, or Economics is required.Fluency in English is required. Fluency in Spanish is preferred.Basic knowledge of financial regulations a...Show moreLast updated: 3 days ago

Financial Planning analyst

Indotronix International CorporationFlorida

$60.00–$65.00 hourly

Remote

Financial Planning analyst Remote, Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, K...Show moreLast updated: 30+ days ago

Promoted

Wealth Planning Specialist

Fisher InvestmentsGreenbriar, Florida, United States

Full-time

Do you enjoy evaluating complex information and helping others understand? Are you passionate about applying your knowledge to provide the best client experience? If you have experience as an attor...Show moreLast updated: 1 day ago

Facilities Planning Analyst

GordianRemote, Florida, US

$15.96–$29.62 hourly

Remote

Manage data collection for multiple members (clients).Discovery meetings with clients including gathering data pieces from primary contacts on-site that include walk-throughs, presentation delivery...Show moreLast updated: 30+ days ago

Workforce Planning & Intelligence Analyst

Lockheed MartinFlorida

$85,900.00–$161,900.00 yearly

Full-time

Join the Enterprise Workforce Planning & Intelligence (eWFPi) Team!.We're seeking a highly collaborative and skilled individual to join our Enterprise Workforce Planning & Intelligence (eWFPi) team...Show moreLast updated: 30+ days ago

Financial Analyst III-Financial Planning

Amerant BankCoral Gables, FL, United States

Full-time

The Senior Financial Analyst, reporting to the Budgeting Manager within the Financial Planning and Analysis (FP&A) team, will be primarily responsible for supporting the comprehensive production pr...Show moreLast updated: 30+ days ago

Senior Revenue Planning Analyst

Royal Caribbean GroupMiami, FL, US

The Senior Revenue Planning Analyst is responsible for building an accurate forecast and the development of components within the Net Ticket Revenue (in excess of $11B annually) and Other Revenue f...Show moreLast updated: 30+ days ago

Senior Supply Chain Analyst - SAP Production Planning

BoeingFL,Miami,USA

$110,500.00–$159,850.00 yearly

Full-time

Boeing Information Technology & Data Analytics (IT&DA) Supply Chain Systems organization is seeking a highly skilled.Supply Chain Analyst - SAP Production Planning. Hazelwood, MO; Charleston, SC; El...Show moreLast updated: 30+ days ago

Financial Planning Analyst

Genworth FinancialFlorida

$145,500.00 yearly

Remote

Full-time

At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago

Itinerary Planning Analyst

Norwegian Cruise Line HoldingsMiami, FL

Maintain fleet deployment data including port of call summaries.Present data to assist in development of fleet-wide itinerary deployment on a day to day or weekly basis. Analyze itinerary performanc...Show moreLast updated: 30+ days ago

Swatch Sales Planning / Reporting Analyst (Corporate)

Swatch GroupWaterford Way, Suite Miami FL (Florida) United States

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad o...Show moreLast updated: 30+ days ago

Sr. Analyst - Infrastructure Planning and Execution (REMOTE)

BDDadeland,Miami,USA FL

Remote

Full-time

BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—fro...Show moreLast updated: 30+ days ago

Promoted

Estate Planning Paralegal

Saidin M. Hernandez PACoral Gables, FL, United States

Full-time

The Estate Planning Paralegal is the liaison between clients and the financial advisor in all things estate planning.They provide excellent individualized service while developing long-term relatio...Show moreLast updated: 4 days ago

Promoted

Financial Planning Analyst

Leeds Professional ResourcesMiami, FL, United States

Full-time

We are seeking a Financial Planning Analyst to join our clients team!.Assist in the preparation of annual budgets, forecasts, and long-range financial plans. Develop and maintain financial models fo...Show moreLast updated: 4 days ago

Promoted

Financial Analyst III-Financial Planning

AmerantbankMiami, FL, US

Full-time

Program Planning and Scheduling Analyst II

Sierra Nevada CorporationRemote FL, FL_FLR

Remote

Full-time

Are you looking for an opportunity to deepen your planning and scheduling skills in a meaningful work environment that supports and protects explorers and heroes? Join our team! As a Program Planni...Show moreLast updated: 30+ days ago

Financial Analyst – Financial Planning and Analysis

ICONMAMiami, FL

Prepare and assist in the consolidation and analysis of the Latin America results, including analysis of P&L-related metrics, as well as coordinating with both local and regional finance / business ...Show moreLast updated: 30+ days ago

Workforce Planning (WFM) Analyst

Overseas Adventure TravelFL

22 days ago

Job description

The Workforce Planning Analyst is responsible for various forecasting, staffing, scheduling, and real-time queue management duties within the Call Center (TRC - Traveler Relations Center). The Workforce Planning Analyst is responsible for forecasting workload and applying the appropriate resources to handle the workload within intended service levels.

Specific Duties :

Raise Hot Issues around Staffing, Call Volume / Abandons, and Agent Performance
Raise recommendations to improve Call Routing
Support TRC Staffing Plan for all areas (Sales / CS) with a focus on 50 min / 35 min TPC Team & Weekends
Day to Day management of Work distribution and agent productivity
Drive TRC Service Metrics Goals

Specific Roles within WFM :

Queue Management : Making sure calls are answered in a timely manner and ensuring outbound work is completed within the goal. Actions might include routing calls from one department to another to cross-trained associates or requesting off-phone time be rescheduled.

Intra-Day Reporting : Reporting our results throughout the day.

Scheduling : Creating and maintaining work schedules and shifts that will meet the needs of the business, as determined by the forecast and company initiatives.

Call Center IT : Troubleshooting and identifying contact center-wide issues and identifying impact to the business, escalating issues to IS leadership and recommending action to resolve, working with IS to fix bugs and implement company initiatives

Forecasting : Analyzing patterns of call volume and average handle time to determine how many associates are needed at any given time to achieve our goals. Assessing the impact of special events.

What We’re Looking For :

2+ years of experience in workforce management of operations

Bachelor's Degree or 4+ total years of experience

Experience with workforce management and data analysis tools (i.e., Genesys, Tableau)

Please send your resume to