Platform engineer • pompano beach fl
Senior Customer Success Specialist.SECUTIX is the enterprise ticketing and audience engagement platform behind some of the most complex live events in the world - international federations, major t... Show more
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The average salary range is between $ 120,000 and $ 200,000 year , with the average salary hovering around $ 150,000 year .
The average salary range is between $ 112,845 and $ 185,188 year , with the average salary hovering around $ 139,741 year .
SECUTIX is the enterprise ticketing and audience engagement platform behind some of the most complex live events in the world - international federations, major tournaments, championship venues, and cultural institutions across Europe and beyond. Our S-360 platform is built on a simple premise: the rightsholder should own the fan relationship, the fan data, and the distribution of their own inventory.
SECUTIX Americas is the North American and LATAM arm of that business, headquartered in Fort Lauderdale and backed by our Swiss parent. As we grow our Americas and LATAM customer portfolio, we are expanding our Customer Success team.
We're looking for a qualified Senior Customer Success Specialist to join that team. Your mission is to strengthen proximity and collaboration with our LATAM clients, achieve a high level of customer satisfaction, and foster adoption of the S-360 platform by providing high-quality, personalized assistance.
What you'll own:
Customer support & Solution configuration:
Training & On-site event delivery:
Knowledge & Continuous improvement:
Reporting & Escalation:
What you bring:
Required:
Strongly preferred:
Location: Fort Lauderdale, FL
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