We are seeking a motivated and personable Customer Service Assistant to join our team.In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving ...Show moreLast updated: 3 days ago
Promoted
Delivery Driver
Pizza HutCharlotte, NC, US
Full-time
Pizza Hut is committed to delivering oven-hot pizza every day.If you are looking for a side hustle to deliver pizzas when you are available, then Pizza Hut is the place for you because we are looki...Show moreLast updated: 16 days ago
Promoted
Concierge Services / Support Associate - Part Time - SouthPark Mall
Belk, Inc. & Belk eCommerce LLCCharlotte, NC, US
Part-time
At Belk we have a vision to reimagine the department store.As a Support Associate, you will provide outstanding customer service to each and every customer, displays a passion for retail and fashio...Show moreLast updated: 30+ days ago
Promoted
Delivery Driver-(05585) Cotswold
Domino's FranchiseCharlotte, NC, US
Full-time
Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC.Our three basic principles are .Golden Rule, Teamwork, and Enthusiasm.
We pride ourselves on being th...Show moreLast updated: 30+ days ago
Promoted
2nd Shift Warehouse Associate
PrideStaffCharlotte, NC, United States
Full-time
PrideStaff is seeking a hardworking.Shift Warehouse Associate / Forklift Operator.The primary function of the Warehouse Associate / Forklift Operator is responsible for areas of warehouse maintenance, ...Show moreLast updated: 9 days ago
We are seeking a motivated and personable Customer Service Assistant to join our team. In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is empathetic, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities
Customer Interaction : Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.
Issue Resolution : Address and resolve customer complaints or concerns efficiently, escalating issues to higher management when necessary.
Service Knowledge : Maintain an in-depth understanding of the company's products, services, and policies to provide accurate information to customers.
Order Processing : Assist customers with placing, modifying, or canceling orders and track shipment statuses as required.
Documentation : Accurately log customer interactions, feedback, and resolutions in the company's CRM system.
Skills, Knowledge and Expertise
Education : High school diploma or equivalent required; associate's or bachelor's degree preferred.
Communication Skills : Excellent verbal and written communication skills.
Problem-Solving : Strong ability to assess situations and implement effective solutions.
Technical Proficiency : Familiarity with CRM software and basic office applications (e.g., MS Office, email platforms).
Interpersonal Skills : Friendly, patient, and capable of handling challenging situations with professionalism.
Time Management : Ability to multitask and prioritize tasks effectively.
Benefits
Health insurance
Paid time off
Opportunities for advancement and skill development