Poker dealer Jobs in Huntington Beach, CA

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Manager, Dealer Service Programs

Hyundai Motor AmericaFountain Valley, CA, US

Full-time

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer.At ...Show moreLast updated: 30+ days ago

Promoted

MANAGER OF COMMERCIAL UNDERWRITING - NATIONAL DEALER SERVICES

ComericaCosta Mesa, CA, United States

Full-time

Manager of Commercial Underwriting.The Vice President, Manager of Commercial Underwriting (MCU) is responsible for ensuring thorough and complete analysis of lending opportunities as well as monito...Show moreLast updated: 2 days ago

Manager, Dealer Service Programs

Hyundai Motor AmericaFountain Valley, CA, US

Full-time

Promoted

MANAGER OF COMMERCIAL UNDERWRITING - NATIONAL DEALER SERVICES

ComericaCosta Mesa, CA, United States

Full-time

Dealer Account Manager

Hankey GroupOrange, CA, US

Full-time

Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model.T...Show moreLast updated: 30+ days ago

Dealer Account Manager

Hankey GroupOrange, CA, US

Full-time

Promoted

Dealer Account Manager

Westlake FinancialOrange, CA, US

Full-time

Promoted

Automotive Technician

BMW Dealer CareersNewport Beach, CA, US

Full-time

As a BMW Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You'll be at the forefront of innovative automotive diagnos...Show moreLast updated: 30+ days ago

Promoted

Dealer Account Manager

Westlake FinancialOrange, CA, US

Full-time

Promoted

Automotive Technician

BMW Dealer CareersNewport Beach, CA, US

Full-time

Promoted

Service Porter

Optima Dealer Services IncCosta Mesa, CA, US

Full-time

Are you passionate about cars and love being part of a dynamic team? Looking for an exciting opportunity in the automotive industry?. Join us as a Service Porter at Optima Dealer Services and be at ...Show moreLast updated: 30+ days ago

Promoted

Airport Hub Porter

OPTIMA DEALER SERVICES INC.Newport Beach, CA, US

Full-time +1

Job Opportunity : Airport Hub Porter.We pride ourselves on professionalism, exceptional customer service, and innovative workforce strategies. We are proud to support Fletcher Jones Motorcars’ ...Show moreLast updated: 1 day ago

Promoted

DEALER DEVELOPMENT MANAGER

Harbinger Motors Inc.Garden Grove, CA, United States

Full-time

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts...Show moreLast updated: 3 days ago

Dealer Account Manager

Westlake Financial ServicesOrange, CA, US

Full-time

Promoted

Service Greeter

Optima Dealer ServicesNewport Beach, CA, US

Full-time +1

Service Greeter - Be the Friendly Face of Optima Dealer Services!.Fletcher Jones Motorcars Newport Beach.Full-Time or Part-Time Available. Are you passionate about customer service and love creating...Show moreLast updated: 30+ days ago

Promoted

DEALER DEVELOPMENT MANAGER

Harbinger Motors Inc.Garden Grove, CA, United States

Full-time

Dealer Account Manager

Westlake Financial ServicesOrange, CA, US

Full-time

Promoted

Service Greeter

Optima Dealer ServicesNewport Beach, CA, US

Full-time +1

Manager, Dealer Service Programs

Hyundai Motor AmericaFountain Valley, CA, US

30+ days ago

Job type

Full-time

Job description

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Location

Purpose

Implement & manage After Sales programs to improve customer experience & dealer profitability.
Oversee supplier selection and relationship management for all assigned programs in the Service Programs & Analysis group.

Major Responsibilities

Program Management

Implement and manage customer satisfaction programs that improve customer experience and dealer performance. Program Management actions include :

Communicating - Program launch, progress, and results via e-mail, web, reports, and presentations.

Budgeting - Annual development, monthly accruals, monitoring, and reconciliation for assigned programs.

Documenting - Manage department processes for assigned programs (i.e., dataflow to / from suppliers, report procedures, program approvals); identify issues and opportunities, implement process improvements.

Monitoring – Continuously measure effectiveness of active programs and processes, make revisions as necessary to improve the service and / or product provided.

Integrating - Manage the technical development of programs and ensure proper integration and IT development between HMA and vendor entities.

Operations

Address questions or inquiries about assigned programs from National and Regional management, dealers, and customers. Resolve issues and help motivate dealer behavior to achieve desired HMA objectives.

Compile & coordinate status decks for assigned programs to keep the department on track with reporting needs.

Ensure Dealer billing & price changes, as applicable, are completed in a timely manner.

Collaborate with other HMA internal stakeholders (CX, Field Ops, Legal, Purchasing, etc.) to ensure programs meet Division & Company needs.

Ensure proper tracking and program performance metrics / measurements are identified, implemented, and reported on a regular and as needed basis.

Major Responsibilities (continued)

Budget / Purchasing

Maintain supplier agreements, change notices, purchase requests, purchase orders, and invoices. Facilitate processing and approvals with internal departments.

Department Budget – monitor budget compliance through review of monthly reports & identify / resolve variance issues and concerns as requested. Prepare and manage program budgets and forecasts. Monitor, track, and control budget spending.

Oversee supplier selection and relationship management, including proposals (RFP) and Scope of Service development as required for program procurements. Review and approve deliverables. Ensure Hyundai needs and expectations are met.

Relationship Management

Strengthen and maintain relationships between HMA Regions and NHQ; identify and close gaps between program standards and field / dealer requirements.

Participate in Regional meetings and Dealer visits to receive feedback on programs and dealer performance. Adjust and refine best practices based on feedback.

Participate in industry events / forums and benchmark competitors to identify, select, and incorporate innovative process and programs into the Hyundai standards.

Manage staff, effectively coach, counsel, and develop staff. Utilize the diverse talents of the staff by efficiently managing staff’s time, materials, and budget while focusing on the goals and vision of the company.

Authority

Oversee performance of suppliers and internal support departments. Includes developing scope, monitoring quality, and ensuring delivery of goods / services.

Review of and recommendations for supplier agreements, purchase requests, budget, and billing services for vendor programs.

Education

Must be a high school graduate

Bachelor’s degree preferred

Master’s degree a plus

Related Experience

Six or more years of experience. Preferably in automotive OEM fixed operations.

Three to five years in cross-functional program management.

Retail parts and service background a plus.

Three to five years automotive OEM field experience interacting with retail dealerships a plus.

Skills / Knowledge

Communication skills to prepare and deliver formal presentations to executive management, Regions, and Dealers.

Must possess the ability to perform complex analysis utilizing a database management system and apply results to strategic and tactical action.

Writing skills to prepare proposals and business correspondence.

Advanced level proficiency in Word, Excel, PowerPoint, Outlook, Teams, etc.

Automotive competencies, including Retail Service & Parts Operations, Marketing and Merchandising, Business Process Improvement.

Broad knowledge of Service and Parts related systems (OE and Dealership) and business processes.

Proven and effective cross-functional program management skills.

Excellent interpersonal and negotiation skills.

Excellent organizational & time management skills.

Certification

N / A.

Physical Requirements

Normal office duties

Travel : 0% - 25%

Work Model

LI-Hybrid (60% Onsite / 40% Remote)

Affiliate

Hyundai

Compensation

86,800.00 - $124,000.00 Annual

Benefits

Monthly Hyundai / Genesis vehicle lease allowance (including insurance and maintenance)

Holiday Pay - the company shuts down with pay between Christmas and New Years.

Vacation and sick time off

Healthcare insurance (medical, dental, and vision)

401(K) company match

Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution

Basic life insurance, short- and long-term disability

Mental health, wellbeing, and employee assistance program

Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)