Poker dealer Jobs in Pompano Beach, FL

Job Posting

Essential Duties & Responsibilities

General - Responsible for learning to :

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
• Must be proficient in dealing Poker.
• Assisting guest with seating and chip distribution.
• Deal the game and monitor the monies on the table at all times.
• Control gaming cards and equipment.
• Monitor customer play for cheating scams and suspicious variations in play.

Answer questions about game rules and casino policies.

Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary.

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Operating Principles : Ensure at all times operating principles are being adhered to : Clean Keep all areas clean and pristine; Safe Follow all safety policies and procedures; Friendly Use customer courtesy skills of Family Style Service to provide superior guest service; Fun Be interactive with all internal and external guests while maintaining professional standards.

Tools and Technology : Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer.

Licensure : Must be able to obtain and maintain a 1055 Slot / Cardroom / Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required.

Qualifications

Experience : A high school diploma or GED equivalent is preferred.

Knowledge : Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations.

Skills : Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring / Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.