Portfolio manager Jobs in Chesapeake, VA

Job Description

Job Description

Norfolk Redevelopment and Housing Authority (NRHA) provides low-income families in Norfolk, Virginia with safe and well-maintained housing. It also plans and administers large-scale residential redevelopment programs within Norfolk.

NRHA is an award-winning public housing authority that has been effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency. NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia.

NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community.

NRHA seeks qualified candidates for Portfolio Maintenance Supervisor .

Summary

The Portfolio Maintenance Supervisor is responsible for overseeing the operational efficiency of properties within the assigned portfolio. This role ensures that all units are turned on time, work orders are processed efficiently, and properties are consistently well-maintained. The supervisor will manage a team of Building Maintenance Superintendents, ensuring they are adequately supported and follow best practices in maintenance, repairs, and customer service. The Portfolio Maintenance Supervisor will ensure that each assigned housing community is maintained to the highest standards, meeting both operational and compliance requirements.

Essential Functions

• Oversee and supervise Building Maintenance Superintendents responsible for managing the maintenance operations of properties with 500+ living units, or multiple properties with a combined total of 500+ units.
• Monitor the timely and efficient turnaround of vacant units, ensuring they are ready for occupancy within agreed timelines.
• Ensure the processing and completion of work orders in a timely manner, monitoring the work order system for delays and resolving any issues that may arise.
• Manage the maintenance staff’s workload by planning and scheduling work assignments, ensuring adequate resources are allocated, and tasks are completed to satisfaction.
• Supervise and support maintenance staff in complex repair, maintenance, and replacement projects. Provide guidance and mentorship to ensure the highest quality of service is provided.
• Conduct regular inspections of completed maintenance tasks and work orders to ensure compliance with safety regulations and company standards.
• Assist in managing the shop budget, including controlling expenses related to materials, labor, and tools, and maintaining inventory of necessary supplies.
• Develop and maintain effective relationships with tenants, property management, and other stakeholders to ensure all maintenance-related concerns are addressed in a timely manner.
• Conduct periodic emergency duties as needed, following established protocols for after-hours and urgent repairs.
• Ensure compliance with all safety regulations and company policies, and contribute to a positive team culture with a focus on continuous improvement.
• Regularly report to upper management on the status of property conditions, work orders, and any potential issues that may require attention.

Performs other related work as required.

Education, Experience, and Licenses

Knowledge, Skills, and Abilities

Physical Demands / Work Environment

NRHA will consider equivalent substitutes for education and / or experience, provided that the candidate can demonstrate that he / she has obtained the knowledge and skill necessary to perform the duties of the job.

NRHA offers a competitive compensation and benefits package . The compensation offer will be determined by the candidate's work history and skill set. Benefits include VRS retirement, medical, dental, and vision insurance; life insurance; long-and short-term disability insurance; tuition reimbursement options; public service loan forgiveness, and much more.

Those candidates who are selected for interview will be contacted directly by telephone. All other candidates will receive an email communication after the position is filled.