Company Description

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The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 9 different properties, administering approximately 1200 vouchers (HCV, FUP and VASH) and offering 2 homeless programs with case management.

AHA is a friendly, confident work environment in which the open exchange of ideas and information is encouraged. At AHA, we know that our reputation is built upon the acts of each employee.

AHA is an Equal Opportunity Employer.

Job Description

Performs a broad range of administrative tasks in support of the Assisted Housing Staff. Provides back up coverage to the Receptionist. Maintains overall filing system for Department. Assists staff with filing.

1. Provides assistance and program information to applicants in person and over the phone including assistance with completing forms.

2. Responds to applicant and participant inquiries and works to resolve concerns regarding program services.

3. Performs admin assistant functions including filing, faxing and copying.

4. Assists in the preparation and tracking of applicant and participant paperwork.

5. Relieves the Receptionist for breaks, lunch, and as needed.

6. Maintains department on site and off site filing system.

7. Processes incoming and outgoing mail.

Qualifications

Knowledge / Skills and Experience

Solid knowledge of Housing and Urban Development (HUD) regulations

Solid customer service skills

Solid computer skills

Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public

Expert filing skills

Up to three (3) months on-the-job training to perform the job effectively

Equipment Utilized

Equipment requiring involved set up, adjustments and operational procedures (e.g. word processing equipment, personal computer, scanners, letter folding machine, and digital copier / printer)

Standard office software (Microsoft Excel, Word, and Access)

Additional Information

Conditions of employment :

Aurora Housing Authority is an Equal Opportunity Employer

Starting salary for this position is $20 - $22 per hour depending on experience.