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Office Assistant
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International High School of New OrleansNew Orleans, LA, US- Full-time
Job Description
Job Description
Salary :
The Office Assistant is under the direct supervision of the Head of School. The Office Assistant is pivotal in presenting the first impression by which the community perceives International High School of New Orleans. The Office Assistant supports the organization's mission, vision, and values by exhibiting excellence and competence, courtesy, respect, commitment to the school community, accountability, and ownership. The position requires demonstrated poise, tact, and discretion. This Office Assistant requires strong service-related people skills and problem-solving skills as this position is generally the first contact and has significant responsibility in representing the school.
Work involves utilizing specialized computer-driven file maintenance, word processing, and spreadsheet programs. Work also involves supporting the integration of data-driven decision-making, preparing, submitting, and maintaining various reports. The employee is responsible for troubleshooting errors or other operational problems with student data software; and performs a large variety of clerical, secretarial, and administrative duties involving analysis of data. This position is also responsible for the successful operation of the Student Admissions and in the shared goal of increasing applications, enrollment, and retention in support of the International High School of New Orleans mission. This is a 12-month position.
Major Duties and Responsibilities
- Culture, Ethics, and Integrity
Understands, communicates, and exemplifies the goals and vision of the organization and the Head of Schools Office.
Organize main office area for efficiency, safety, and appearance.
Develops and implements policies and procedures for student admissions (OneApp) and conducts audits to ensure compliance with processes.
Assures the timely distribution and receipt of a variety of instructional materials and reports; requests information, as necessary to assure completeness and accuracy.
Maintain a neat and well-organized reception area.
Work within a diverse population; work with data of widely varied types and / or purposes; and utilize a variety of job-related equipment.
Minimum Qualifications
Education & Experience
Possession of a high school diploma or equivalent (GED), some college experience preferred. Minimum 3-year customer service experience and experience in the use of a multi-line telephone system in an office / school reception setting. Must know basic office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired by 3+ years of related experience. Bilingual or multilingual Spanish required .
Skills
Must have basic knowledge of a variety of computer software applications including Microsoft Office Suite and customized databases. Ability to work efficiently and accurately with minimum supervision in a dynamic, interrupt-driven environment. Possess strong organizational skills, excellent verbal and written communication skills. Ability and willingness to represent the school professionally and courteously to parents, students, and visitors. Able to work with diverse groups and populations, have good judgment and creative problem-solving skills. Ability to deal tactfully and courteously with callers and guests, attend to their requests in a timely and empathetic manner, and calmly handle several responsibilities at a time. Ability to follow oral and written instructions; to work independently on assigned tasks as well as to accept direction on given assignments. Able to work collectively with the administrative team. Ability to interpret and apply School regulations and policies equitably with parents and students. Establish and maintain cooperative working relationships with others.
Work Conditions
Individuals may need to sit or stand as needed; and may require walking primarily on a level surface for periodic periods throughout the day. Individuals must be able to climb stairs. Reaching above shoulder height, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required; may include lifting up to 15 pounds for files, office supplies, computer printouts on occasion.
Other Requirements
Valid Louisiana Drivers License.
Must be vaccinated against Covid 19
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.