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Power plant Jobs in Charlotte, NC

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Power plant • charlotte nc

Last updated: 3 days ago
  • Promoted
Customer Service Assistant

Customer Service Assistant

Hustle Notice BizCharlotte, NC, United States
Full-time
We are seeking a motivated and personable Customer Service Assistant to join our team.In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving ...Show moreLast updated: 3 days ago
  • Promoted
Esthetician - Part Time - SouthPark Mall

Esthetician - Part Time - SouthPark Mall

Belk, Inc. & Belk eCommerce LLCCharlotte, NC, US
Part-time
The Salon Technician is responsible for providing salon clientele with professional services relating to the care and treatment of hair, nails, and skin. This position reports to the Salon Manager o...Show moreLast updated: 14 days ago
  • Promoted
Team Member

Team Member

Jersey Mike's SubsCharlotte, NC, US
Part-time
We are currently looking for team members, full and part time positions are available.It is important to know a few things before submitting for an opportunity with us. The only way we can build and...Show moreLast updated: 13 days ago
Customer Service Assistant

Customer Service Assistant

Hustle Notice BizCharlotte, NC, United States
3 days ago
Job type
  • Full-time
Job description

Customer Service Assistant

Department : Core Call Inc

Employment Type : Full Time

Location : Charlotte, NC

Compensation : $17.50 - $24.00 / hour

Description

Position Title : Customer Service Assistant

Location : Charlotte, NC

Employment Type : Full-time

Reports To : Customer Service Manager

We are seeking a motivated and personable Customer Service Assistant to join our team. In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is empathetic, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities

  • Customer Interaction : Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.
  • Issue Resolution : Address and resolve customer complaints or concerns efficiently, escalating issues to higher management when necessary.
  • Service Knowledge : Maintain an in-depth understanding of the company's products, services, and policies to provide accurate information to customers.
  • Order Processing : Assist customers with placing, modifying, or canceling orders and track shipment statuses as required.
  • Documentation : Accurately log customer interactions, feedback, and resolutions in the company's CRM system.

Skills, Knowledge and Expertise

  • Education : High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Communication Skills : Excellent verbal and written communication skills.
  • Problem-Solving : Strong ability to assess situations and implement effective solutions.
  • Technical Proficiency : Familiarity with CRM software and basic office applications (e.g., MS Office, email platforms).
  • Interpersonal Skills : Friendly, patient, and capable of handling challenging situations with professionalism.
  • Time Management : Ability to multitask and prioritize tasks effectively.
  • Benefits

  • Health insurance
  • Paid time off
  • Opportunities for advancement and skill development
  • Supportive team environment