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President, Company Operations
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St. David's HealthCarePflugerville, TX, USPresident, Company Operations
Franchise SearchTX, United States- Full-time
President, Company Operations
Texas (Relocation provided)
Position Summary :
Highly successful franchise organization with over 1,200 locations nationwide seeks a seasoned and dynamic President, Company Operations to lead and oversee its company-owned locations’ operational excellence and growth. The position is designed for an accomplished executive with a proven track record in managing large-scale operations and delivering results across 75-100+ company locations. The President, Company Operations will be a key driver in ensuring operational efficiency, enhancing customer satisfaction and aligning location-level operations with the broader strategic vision of the company.
The candidate must have expertise in company operations, team leadership, financial management, and performance optimization . This role is pivotal to achieving growth targets, ensuring consistent execution of brand standards, and driving an exceptional customer experience across the company’s portfolio. This is very much a hands on position.
Key Responsibilities :
Operational Leadership and Strategy
- Lead, manage, and optimize daily operations for 100+ company-owned locations , driving operational excellence, consistency, and high service levels across all sites.Develop and implement strategies that improve operational efficiency, enhance brand reputation, and support scalable growth.
- Establish and monitor key performance indicators (KPIs) to ensure locations meet or exceed company service, quality, and customer satisfaction standards.
- Collaborate with executive leadership to align operational goals with corporate objectives, supporting overall strategic growth and market expansion.
Financial Oversight and Budget Management
Team Development and Leadership
Performance Optimization and Quality Assurance
Cross-Functional Collaboration and Project Management
Compliance and Risk Management
Qualifications :
Experience : Minimum of 10 years in multi-unit franchise operations management, with a strong background in overseeing at least 75-100 company-owned locations.
Leadership : Proven experience leading large teams, fostering a culture of excellence, and driving high performance through motivation, accountability, and development.
Financial Acumen : Strong understanding of P&L management, budgeting, financial analysis, and cost control, with a proven ability to optimize profitability across multi-unit operations.
Analytical Skills : Demonstrated ability to use data and analytics to drive decision-making, evaluate performance, and implement effective operational improvements.
Customer-Centric Mindset : Deep commitment to delivering an exceptional customer experience, with the ability to foster customer loyalty and satisfaction at scale.
Communication : Excellent verbal and written communication skills, with the ability to engage effectively with executive leadership, franchisees, and operational teams.
Adaptability : Ability to thrive in a dynamic, fast-paced environment, with a strong sense of flexibility and a solution-oriented approach to complex challenges.
Why Consider This Opportunity?
As President, Company Operations, you will be able to lead and impact a large, growing organization and work alongside a passionate, driven team dedicated to delivering the highest service standards.If you are a visionary leader with a strong company operations background and the desire to drive meaningful results, we encourage you to apply.
FRANCHISE INDUSTRY EXPERIENCE IS MANDATORY