Process analyst Jobs in Santa Clara, CA

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than , employees speaks languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

Compensation We Offer

• The initial compensation for this position ranges from $,$, Annually.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.

Benefits We Offer

JOB SUMMARY

Under the general supervision of the Senior Vice President of Administration, the Business Improvement Analyst Process is responsible for partnering across the agency to analyze administrative business processes to identify, document and drive improvement. This position will be responsible for introducing standards for process improvement. The BPA will be a hybrid role and will need to act as a Business Process Improvement Analyst, Business Analyst, and Project Coordinator. Through coaching and support by the Director of Projects, this position will leverage the PMO structures and methodologies.

RESPONSIBILITIES AND DUTIES

Business Process Improvement Analyst

Business Analyst

Project Coordinator

INTRODUCTION TO CORE COMPETENCIES

At Pacific Clinics certain principles and values shape and influence all of our decisions and actions. Our Agency Core Competencies express our expectations relative to behaviors to be modeled by our leaders and engrained in the practices of our employees. These Agency-wide competencies are the foundation for the success of our employees across the organization, while job specific competencies provide expectations for individual positions.

JOB SPECIFIC COMPETENCIES

Business Acumen

Knows how businesses and organizations work; knowledgeable in current and possible future policies, practices, trends, and information affecting his / her business and organization; knows the competition and is aware of how strategies and tactics work in the marketplace.

Change Management

Proactively assesses the need for change to assure that appropriate resources are available to facilitate changes, considers factors that will support or hinder change initiatives, enthusiastically promotes change in terms of the expected benefits as well as removing or lowering the impact of potential obstacles.

Manages Multiple Priorities

Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands.

Organizing

Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Relationship Building / Networking

Builds rapport and develops alliances with a broad range of people. Adjusts communication style to meet the needs of individuals at various organizational levels and to meet the needs of families. Forms alliances by demonstrating concern and respect for others, as well as by highlighting common interests and aspirations. Leave others feeling that they will be a trusted ally and is careful to act in ways that reinforce that trust over time.

CORE ABILITIES

Ability to :

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

All employees are responsible for keeping job requirements up to date. This can include

but are not limited to certifications, licensure, and maintaining a clear criminal record.

MINIMUM EDUCATION AND / OR EXPERIENCE

OTHER SPECIFIC REQUIREMENT

HIGHLY DESIREABLE EXPERIENCE

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and / or move up to pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

May / will have supervised contact with children.

May / will have unsupervised contact with children.

Will not have unsupervised contact with children.

Current First Aid / CPR Certification.

TRAINING

Needs to successfully complete all required agency training indicated for this position.