Process improvement manager Jobs in Greensboro, NC

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center, an endo-surgery center, and more.

Clinical Performance Improvement RN

Duke University Hospital

Duke Children's Hospital and Health Center in Durham, North Carolina is consistently ranked among the top children's hospitals in the United States. and provides care for thousands of pediatric patients every year. Duke Children's Hospital is a hospital within a hospital within Duke Central Tower and Duke University Hospital. It contains pediatric and neonatal intensive care units. The Duke Children's Health Center, adjacent to Duke University Hospital, provides an attractive, family-friendly setting for a variety of specialized pediatric services.

Work Schedule : M-F. Full time. 8-5.

What you will do :

The Clinical Performance Improvement Associate conducts formal clinical and operational performance improvement engagements and consulting services with our clients. Creates strategies for clients engaging in improvement opportunities as determined by the client to achieve the identified benefits. Responsibilities include using change acceleration process tools to achieve our customers' goals and drive clinical and physician product adoption of identified solutions, implementing and building sustainment / control plans for solutions. Builds project approval and charters, works breakdown structures, schedules, dependencies, resource assignments. Tracks and analyzes task completion, risk / issues, and mitigation strategies. Reviews and interprets clinical data as relates to event reporting. Completes or manages appropriate report and dashboard documents and keeps stakeholders informed.

• Report data to Clinical Registry.
• Collect and interpret data provided from clinical registry reports.
• Collect, review, and analyze data trends to develop positive outcomes.
• Leads the development, implementation, coordination, and management of best practices, policies, and strategic clinical initiatives.
• Provide project management and performance improvement support for clinical initiatives while remaining cognizant of organizational, statutory, and regulatory standards.
• Examine data sets to provide analysis and interpretation of Adverse Events and present recommendations to nursing leaderships to avoid adverse reactions.
• Develop, implement, monitor, and evaluate the Quality Improvement (QI) Program initiatives. Analyze data and quality reports to identify opportunities for programs.
• Develop and / or review policies, processes and protocols, utilizing input from appropriate stakeholders, to ensure effectiveness and compliance of QI Program.
• Identify opportunities for improvement through analysis of data, observation of operations and consultation with Operational and Clinical leadership, staff, consumers, caregivers and families, and other stakeholders. Identify opportunities and lead efforts to improve registry data processes.
• Manages or provides limited process improvement / transformation expertise for project teams, process owners, operations, leadership, and stakeholders to achieve engagement goals and operational performance objectives to reach successful business outcomes.
• Performs tasks related to quality improvement, rapid improvement events and associated activities like project scoping, planning, execution, analysis, and tracking. Leads or contributes to change management, team facilitation, data collection and analysis, risk or issue identification and mitigation.
• Utilize data analysis and quality improvement methods to assess root causes, issues with processes, the stakeholder support needed, and gap identification.
• Assists in continuous improvement training consistent with quality improvement standards and other transformation core competencies.
• Performs or manages tasks related to defining and measuring problems and undesired outcomes / metrics. This includes the voice of the customer, data collection, value stream and process mapping current state, stakeholder assessment, and quality improvement activities.
• Performs or manages tasks related to developing the future state goals and conducts analysis of the gap between current state and future state.
• Conducts improvement activities through the engagement of teams, subject matter experts, stakeholders, and benchmarking. Serves as a resource to clinical teams, administrators and other stakeholders regarding specialty area data and reporting.
• Facilitates rapid improvement events for standard work, improved flow, waste reduction, error proofing, workplace organization and other objectives. Identifies countermeasures needed to address root causes.

What you will need :

Licensure and Certification Required :

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.