Process manager Jobs in Gilbert, AZ

DriveTime Control Specialist

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. Partner across the family of brands and cross functional teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. As a member of the 1st line controls team, you will collaborate with 2nd line teams to document controls, report results, and ensure compliance with various requirements and regulations for the Auto Servicing organization.

In long, our Control Specialist is responsible for :

• Risk management, managing audits and exams.
• Understand the applicability of requirements to various processes and design controls to align to those requirements.
• Document clear and plain language operational definitions for the requirements and state specific laws as applicable to the process.
• Partner with Process Engineers to understand the impact assessment document and process documents (as needed) for future control needs.
• Review Process documents to ensure that controls being designed are solving for the gaps called out in the process.
• Design and document detective controls to ensure it covers intended scope and coverage of requirements applicable to the process.
• Partner with the data analysis team to create relevant reporting to be able to pull data for each detective control.
• Leverage AI and automation tools to enhance control design, monitoring, and testing efficiency, enabling proactive identification of emerging risks and process anomalies.
• Train Quality team to ensure alignment and understanding of the new control execution steps.
• Establish and maintain relationships during control build and transition.
• Execute tasks assigned by manager to deliver on team objectives.
• Collaborate with team members when necessary.

So What Kind of Folks Are We Looking for?

Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.

Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

Killer analytical and reporting abilities. You'll need the capability to analyze data and in return, prepare timely reports on your findings.

Master multi-tasker. We are looking for someone that is not only good at multi-tasking but thrives in it.

Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics :

So What About the Perks? Perks matter

Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.

Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.

Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

Gratitude is Green. We offer competitive pay across the organization, because, well money matters!

Paid Time Off. Not just lip service : we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!