Process manager Jobs in New york ny

Description & Requirements

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What's The Role?

Workplace Operations & Supply Chain, through our services and applications provide an employee experience that drives innovation, collaboration, productivity, and transparency. Our Global Employee Operations Team is central to this effort by providing platinum support to 25,000 employees and more than 500,000 annual visitors in more than 170 state-of-the-art offices around the world! We are a close-knit, hardworking team who rely upon a complex set of proprietary and third-party systems to deliver the services we provide; and those systems are the key to understanding where we are successful, and where we can develop.

As a Process Manager in our Workplace Operations team, you will play a pivotal role in enhancing the efficiency and effectiveness of our workplace processes to improve the employee experience and drive operational excellence. Your primary focus will be on analyzing current operations, identifying areas for improvement, and implementing strategies that drive key results related to departmental objectives. You will lead continuous improvement initiatives, leveraging data-driven insights to optimize workflows and foster a culture of innovation and excellence within the team. Additionally, you will collaborate closely with various departments to understand their needs and develop solutions that enhance the overall employee experience. Your ability to gather and analyze feedback will be crucial in ensuring that our workplace operations are aligned with the evolving needs of our employees.

In this role, as part of continuous improvement and digital transformation initiatives, you will also be responsible for the orchestration (designing, executing, implementing) of workflow automation solutions using low code platforms, streamlining operations, and reducing manual tasks. Your technical skills will be essential in developing and maintaining these automated processes, ensuring they are efficient and effective. Overseeing multiple initiatives will be a key aspect of your responsibilities, ensuring they are delivered on time and meet business objectives. You will work with stakeholders to define project scope, objectives, and deliverables, ensuring clear communication and alignment throughout the project lifecycle. Your ability to utilize data analysis tools to monitor process performance and generate actionable insights will be vital in driving continuous improvement and informing senior management decisions. If you have a strong background in process management, a keen eye for continuous improvement, and technical skills in automation, we would love to hear from you. Join us in our mission to create a more efficient, productive, and enjoyable workplace for all employees.

We'll trust you to :

• Analyze and Improve Processes : Identify inefficiencies in workplace operations and implement strategies to enhance productivity and employee experience.
• Pursue Continuous Improvement : Lead data-driven initiatives to optimize processes and workflows.
• Enhance the Employee Experience : Collaborate with departments to develop solutions that improve employee experience and implement feedback mechanisms.
• Automate Using Technical Skills : Develop and implement workflow automation solutions using low to medium coding platforms, maintaining technical documentation.
• Manage Initiatives : Develop a roadmap and manage multiple projects in an Agile framework, ensuring timely delivery and stakeholder alignment.
• Conduct Data Analysis and Reporting : Use data analysis tools to monitor performance, generate reports, and provide actionable insights to senior management.
• Stakeholder Collaboration : Work closely with cross-functional teams to integrate process improvements and automation solutions.
• Provide Training and Support : Train and support team members on new processes and automation tools.
• Ensure Compliance and Risk Management : Ensure process improvements and automation solutions comply with regulations and company policies, mitigating potential risks.
• Pursue Innovation and Best Practices : Stay updated with industry trends and introduce innovative solutions to enhance workplace operations.

You'll need to have :

We'd love to see :

Salary Range = 120000 - 135000 USD Annually + Benefits + Bonus

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education / training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers / contractors and interns.